They were awesome customer service… They were awesome customer service support making sure a problem was resolved promptly!!!

Don't need costly professional assembly I got a 7-speed fold-up bike, which seems to be well made and took very little assembly. The lower half of the seat post has a black paint treatment which scrapes right off when adjusting the fit, so corners were cut to keep the cost down. Fold-up clasps are plastic too, but the grippers on those seat posts and handlebars are metal. I like the reflective white circle on the tires, and the easy-change gear shift which wraps around the inside 2" of the right handle. Hub gears are great!

Easy ordering process Easy ordering process. Arrived in a few days. Assembly was straight forward. Support staff answered my questions in a timely manner. A great bicycle. Thanks Priority!

The folks I spoke with on the phone… The folks I spoke with on the phone were helpful with the purchase and the warranty claim. Unfortunately, I don't like the bike (The Eight, that I purchased in January of this year), no fault of your product. I don't like the "pedal pause" to change gears and I feel it's a slower bike than a chain driven bike. I purchased it to experience riding a bike with internal gearing, the carbon fiber belt and I wanted a bike that provided a more upright and relaxed ride than my road bike. Hopefully I can sell it and get some of my money back. Best of luck to you folks, JB Tripp

I recently ordered fenders for my… I recently ordered fenders for my Gotham bike and came off as bit of an @ss. Lou helped to sort everything out and went above and beyond to prove to me that their customers and the Priority Bicycles experience means everything to them. If I had looked around before posting, I would have seen that fenders are expensive. Period. PB's costs are very much in line w/what is out there and truthfully - even with shipping costs they still fall in a very comparable price comparison if not cheaper. My nose was not rubbed into my ignorance at all. Lou quickly sought to sooth my nerves and address my concerns. I truly adore this bicycle community!