The people at Priority Bicycles are increddible Priority Bicycles not only has great products (bikes) but they are incredibly responsive. I placed an order with them and received a "right" mirror when I ordered a "left" mirror--I contacted them and them immediately corrected the error. Every transaction I've have with them has been incredibly good. Thanks, Priority!

Great customer service and bike! Christmas came around and I got a Priority Bicycle for my son. Living up north, we did not put it together until the Spring and found the front tire needed to be Trued. Priority customer service was helpful and prompt, allowing me to take the bike to my bike shop for service, which was quickly reimbursed. Thank you Priority for a great bike and customer service!

First new bike in 10 years This is my first time buying a bicycle in over a decade and I couldn’t be more pleased. Assembly was easy (I’ll probably still go to a local bike shop and have them dial it in for me but I’m way out of practice), delivery was fast, and customer service has been excellent. Upon arrival I did notice a small scratch and sent a pic to customer service they responded quickly and made it right. The bike itself is a classic plus Gotham and it is fantastic. I’m coming from an old 21 speed hybrid and this thing blows it away. The belt drive is super clean and the three gears suit my needs perfectly. It is comfortable and quick and the no maintenance aspect is great. The ride is comfortable and smooth while still responsive. Overall I am very pleased with my purchase.

Ryan Van Duzer's memoir, The Long Way Home I purchased Ryan Van Duzer's memoir, The Long Way Home. It was one of the best memoirs I have ever read and I learned a lot about biking because of it. I have also learned a great deal about Priority Bikes as a result of his videos, one being that he donates one of your bikes on each of his foreign treks to someone in need. Also, portions of the proceeds of his books go to great causes, so all in all, I'm happy to support your company! Carol Craig

I purchased a 600X I purchased a 600X, primarily to be able to ride in the winter months. It is just awesome. The gearing is perfect for up to 16% grades (probably more if I was in better shape!). I was a little disappointed with the customer service when I purchased the bike, and wanted to bring it into Canada. The costs were prohibitive and Priority need to find a better way to ship to Canada.