Google didn’t lie… I researched the best beach bike before I chose priority. I joined the online community as well to ask questions. I received the bike in perfect condition. After bringing it to Ecuador and putting it together, I rode it on dirt roads, the beach, through mud, and all over. Such a comfortable ride. So lightweight and the 3 speed was just right for my needs. i’m so glad I trusted the google reviews and got it.

I recently ordered fenders for my… I recently ordered fenders for my Gotham bike and came off as bit of an @ss. Lou helped to sort everything out and went above and beyond to prove to me that their customers and the Priority Bicycles experience means everything to them. If I had looked around before posting, I would have seen that fenders are expensive. Period. PB's costs are very much in line w/what is out there and truthfully - even with shipping costs they still fall in a very comparable price comparison if not cheaper. My nose was not rubbed into my ignorance at all. Lou quickly sought to sooth my nerves and address my concerns. I truly adore this bicycle community!

The folks I spoke with on the phone… The folks I spoke with on the phone were helpful with the purchase and the warranty claim. Unfortunately, I don't like the bike (The Eight, that I purchased in January of this year), no fault of your product. I don't like the "pedal pause" to change gears and I feel it's a slower bike than a chain driven bike. I purchased it to experience riding a bike with internal gearing, the carbon fiber belt and I wanted a bike that provided a more upright and relaxed ride than my road bike. Hopefully I can sell it and get some of my money back. Best of luck to you folks, JB Tripp

Attentive & Prompt response We just needed to purchase a kick stand. Priority Bicycles was quick to respond to our request and mail the kick stand. The kick stand arrived promptly. [This is especially important because the bike needing a kick stand replacement was located Kwajalein Island in the Marshall Islands]. Regular mail takes 3-6 weeks to arrive so it was for helpful that Priority sent this right away. Thanks.

I purchased a 600X I purchased a 600X, primarily to be able to ride in the winter months. It is just awesome. The gearing is perfect for up to 16% grades (probably more if I was in better shape!). I was a little disappointed with the customer service when I purchased the bike, and wanted to bring it into Canada. The costs were prohibitive and Priority need to find a better way to ship to Canada.