They were awesome customer service… They were awesome customer service support making sure a problem was resolved promptly!!!

Don't need costly professional assembly I got a 7-speed fold-up bike, which seems to be well made and took very little assembly. The lower half of the seat post has a black paint treatment which scrapes right off when adjusting the fit, so corners were cut to keep the cost down. Fold-up clasps are plastic too, but the grippers on those seat posts and handlebars are metal. I like the reflective white circle on the tires, and the easy-change gear shift which wraps around the inside 2" of the right handle. Hub gears are great!

Ryan Van Duzer's memoir, The Long Way Home I purchased Ryan Van Duzer's memoir, The Long Way Home. It was one of the best memoirs I have ever read and I learned a lot about biking because of it. I have also learned a great deal about Priority Bikes as a result of his videos, one being that he donates one of your bikes on each of his foreign treks to someone in need. Also, portions of the proceeds of his books go to great causes, so all in all, I'm happy to support your company! Carol Craig

Priority Start 16“ and 20“ highly recommended This is the second starter bike from Priority after our son outgrew the first one. The first one (16“) still looks very good after two years riding it almost every day. Great bike for a decent price. Both times shipping was fast and assembly didn’t take longer than an hour. Can highly recommend the kids bikes.

I recently ordered fenders for my… I recently ordered fenders for my Gotham bike and came off as bit of an @ss. Lou helped to sort everything out and went above and beyond to prove to me that their customers and the Priority Bicycles experience means everything to them. If I had looked around before posting, I would have seen that fenders are expensive. Period. PB's costs are very much in line w/what is out there and truthfully - even with shipping costs they still fall in a very comparable price comparison if not cheaper. My nose was not rubbed into my ignorance at all. Lou quickly sought to sooth my nerves and address my concerns. I truly adore this bicycle community!