Attentive & Prompt response We just needed to purchase a kick stand. Priority Bicycles was quick to respond to our request and mail the kick stand. The kick stand arrived promptly. [This is especially important because the bike needing a kick stand replacement was located Kwajalein Island in the Marshall Islands]. Regular mail takes 3-6 weeks to arrive so it was for helpful that Priority sent this right away. Thanks.

First new bike in 10 years This is my first time buying a bicycle in over a decade and I couldn’t be more pleased. Assembly was easy (I’ll probably still go to a local bike shop and have them dial it in for me but I’m way out of practice), delivery was fast, and customer service has been excellent. Upon arrival I did notice a small scratch and sent a pic to customer service they responded quickly and made it right. The bike itself is a classic plus Gotham and it is fantastic. I’m coming from an old 21 speed hybrid and this thing blows it away. The belt drive is super clean and the three gears suit my needs perfectly. It is comfortable and quick and the no maintenance aspect is great. The ride is comfortable and smooth while still responsive. Overall I am very pleased with my purchase.

Don't need costly professional assembly I got a 7-speed fold-up bike, which seems to be well made and took very little assembly. The lower half of the seat post has a black paint treatment which scrapes right off when adjusting the fit, so corners were cut to keep the cost down. Fold-up clasps are plastic too, but the grippers on those seat posts and handlebars are metal. I like the reflective white circle on the tires, and the easy-change gear shift which wraps around the inside 2" of the right handle. Hub gears are great!

Google didn’t lie… I researched the best beach bike before I chose priority. I joined the online community as well to ask questions. I received the bike in perfect condition. After bringing it to Ecuador and putting it together, I rode it on dirt roads, the beach, through mud, and all over. Such a comfortable ride. So lightweight and the 3 speed was just right for my needs. i’m so glad I trusted the google reviews and got it.

They were awesome customer service… They were awesome customer service support making sure a problem was resolved promptly!!!