SERVICE EXCELLENCE The racket was received in excellent condition and delivered in a timely manner. I am pleased with the transaction. Thanks so much for your help. Cheers.

I just bought a $260 racquet… There was a price drop on a rather expensive racquet two days after I purchased it. I wrote to customer service not really expecting them to do anything, but just to let them know how I felt about it. They responded in fewer than 18 hours with a refund to match the new sale price. Excellent customer service! Would highly recommend them.

Seamless buying experience Seamless buying experience. All the info is on the website (including technical info that's very useful to buy new sticks), and the articles arrived in a couple of days. What was even better was that Tennis-Point was the only place carrying exactly the model I wanted in that size. Very reliable. Thank you

Had to do a return and now I'm getting… Had to do a return and now I'm getting ready to place another order.

Tennis-Point listens and serves! I had a concern on my order that I described in the "comments on order" box during checkout. I honestly didn't think I would get any response, and pretty much accepted the situation as I needed the order. I was pleasantly surprised that Tennis-Point reached out to me with an absolutely great/fair resolution. I am very much impressed and pleased with the attention/service by Tennis-Point! Thank you!