Exceptional Service Racquet replacement I cracked a Babolat racquet when it flew from my service motion on a beastly humid day- less than a year old. Tennis-point CSR communicated with Babolat & I got replacement racquet!! A few pics & 2 emails - MAGIC!

Seamless buying experience Seamless buying experience. All the info is on the website (including technical info that's very useful to buy new sticks), and the articles arrived in a couple of days. What was even better was that Tennis-Point was the only place carrying exactly the model I wanted in that size. Very reliable. Thank you

Had to do a return and now I'm getting… Had to do a return and now I'm getting ready to place another order.

I just bought a $260 racquet… There was a price drop on a rather expensive racquet two days after I purchased it. I wrote to customer service not really expecting them to do anything, but just to let them know how I felt about it. They responded in fewer than 18 hours with a refund to match the new sale price. Excellent customer service! Would highly recommend them.

I haven’t got my shoes yet I haven’t got my shoes yet. I was redirected to UPS and filled out my name , address, and e.mail. Then they wanted my credit card information!!! To Hell with that it’s already been seen on my credit card statement. I don’t know why they wanted my credit card card information but they’ll never get a penny from me.