Tennis-Point listens and serves! I had a concern on my order that I described in the "comments on order" box during checkout. I honestly didn't think I would get any response, and pretty much accepted the situation as I needed the order. I was pleasantly surprised that Tennis-Point reached out to me with an absolutely great/fair resolution. I am very much impressed and pleased with the attention/service by Tennis-Point! Thank you!

I just bought a $260 racquet… There was a price drop on a rather expensive racquet two days after I purchased it. I wrote to customer service not really expecting them to do anything, but just to let them know how I felt about it. They responded in fewer than 18 hours with a refund to match the new sale price. Excellent customer service! Would highly recommend them.

Great price Great price, fast shipping, arrived exactly as expected.

K-Swiss Shoe order Order entry was quick and easy, price was excellent, free shipping, Order shipped a week later than promised which dropped rating from 5 to 4-understandable since ship date was based on promised delivery to Tennis-Point from mfg. Price, selection, and delivery from Tennis Point is consistently very good!!

Exceptional Service Racquet replacement I cracked a Babolat racquet when it flew from my service motion on a beastly humid day- less than a year old. Tennis-point CSR communicated with Babolat & I got replacement racquet!! A few pics & 2 emails - MAGIC!