I just bought a $260 racquet… There was a price drop on a rather expensive racquet two days after I purchased it. I wrote to customer service not really expecting them to do anything, but just to let them know how I felt about it. They responded in fewer than 18 hours with a refund to match the new sale price. Excellent customer service! Would highly recommend them.

I haven’t got my shoes yet I haven’t got my shoes yet. I was redirected to UPS and filled out my name , address, and e.mail. Then they wanted my credit card information!!! To Hell with that it’s already been seen on my credit card statement. I don’t know why they wanted my credit card card information but they’ll never get a penny from me.

SERVICE EXCELLENCE The racket was received in excellent condition and delivered in a timely manner. I am pleased with the transaction. Thanks so much for your help. Cheers.

Great price Great price, fast shipping, arrived exactly as expected.

Seamless buying experience Seamless buying experience. All the info is on the website (including technical info that's very useful to buy new sticks), and the articles arrived in a couple of days. What was even better was that Tennis-Point was the only place carrying exactly the model I wanted in that size. Very reliable. Thank you