EXCELLENT CUSTOMER SERVICE.👍🏻 I had a… EXCELLENT CUSTOMER SERVICE.👍🏻 I had a question and was able to easily reach them by phone and the person i talked to was very nice and helpful.😊 THANK YOU..

I don't understand why it takes so much… I don't understand why it takes so much effort to order a set of new springs for my 11X17 trampoline. Is it that hard to offer these online as replacement parts? I need to call in to get a quote and then call back with a CC number? Why so much work ?

Great qualify Easy assembly Good value We chose a Jump Sport rebounder after reading about other rebounders and their reviews. Price was a consideration for us and Jump Sport was a value compared to similar products. It arrived promptly and only required us to attach the legs and handle. Instructions were included. The bungee cords, frame and platform were completely assembled when it arrived. We are in our 80s and bouncing & walking on the Jump Sport are so easy on our knees and hips. Looking forward to years of activity with our rebounder.

Beware of clearance items. They don’t quality control their returns for damages. I ordered the quick release handlebar for my jump sport 350 Pro. It was clearance priced at $89 and said that it may have some slight imperfections but was in perfect working order and not returnable. I would have had no issue with any scratches or dents, but expected it to be perfect in functionality. When it arrived, the inner gasket on one pole was all cracked and shoved down inside. My husband spent some time working on it to repair so it could be used immediately for my surgical recovery plan. It’s working, but the crack on the one side worries me that it won’t last long term. This item came to me damaged and unusable. If it weren’t for a husband who is mechanical, it would have been a complete waste of money. I LOVE Jumpsport trampolines. I would consider myself the poster girl for promoting your rebounders alone. I own 2 and have talked 3 separate friends into purchasing these in the last several weeks. This item was a bummer. I pray it lasts.

Great experience and helpful staff who… Great experience and helpful staff who made sure my replacement products worked with my trampoline.