Great experience and helpful staff who… Great experience and helpful staff who made sure my replacement products worked with my trampoline.

The women on the phone was very helpful… The women on the phone was very helpful . The only thing not totally happy with is the flap around the trampoline they flip up an get in the way of jumping at times . Also the legs protrude a bit to much out from the rim of trampoline .

Replacement bungees I ordered replacement bungees and received them fairly quickly. They seem very durable and I also enjoy how well made the trampoline is as I have had several other brands and jumpsport is by the the best one out there

A few things remain to be seen... The reason I am giving this a 3 is because in January of 2023 when I ordered the green and blue replacement bands, my daughter jumped on them for 3-4 months and they became completely bent our of shape and frayed. She is a vigorous jumper but that is not good at all. These are supposed to last years I think. So I have replaced them again, with black this time. And it's honestly too soon yet to know whether these will have any staying power or not. I did notice you can't get the colorful ones anymore, so maybe there something defective about the colored ones. I will know in a few months when my daughter comes home how these do, but I am giving the lowish rating because I shouldn't be replacing these again so soon.

Great experience Jumpsport The website was easy to use and place my order. My rebounder came quickly and almost ready to go, just had to install the legs. Easy peezy. I've had Jump Sport pro 550 ce white a couple weeks now and the quality of awesome.