Jenson USA

1615 Eastridge Ave., 92507, Riverside, United States
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4.45
Based on 20 Reviews

5

70.00%

4

20.00%

3

0.00%

2

5.00%

1

5.00%
About Jenson USA

Welcome to Jenson USA—where our passion for cycling meets our commitment to exceptional service. For over 20 years, we’ve been the trusted name in cycling, providing riders with the gear they need and the support they deserve. Email Support Call or Text Browse Website

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James Gordon
GB

I will always go through Jensen due to… I will always go through Jensen due to the fact if you ever need help with what part you need, you can always contact them directly and they will guide you to the right product.

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Scott Wasserstrom
GB

Frustrating lack of service Ordered some parts for delivery. Apparently they messed up with the shipping label, got a notification from USPS that it couldn't be delivered and was being returned to sender. Mistakes happen, I understand. I called Jenson to see what could be done and they said I could just buy the parts in person since I would be passing near their warehouse. When I got there, they said I would still have to buy it again via the website. No cell reception, so they pointed me to a laptop. Quickly pulled up the items I needed and turned to ask the guy at the desk how long it would take, and he was gone. He and others were in a room off the lobby. My friend tried waving to then through the window, but they just looked at him and ignored him. Plenty of other places to buy parts that actually want to help you.

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customer
GB

I’ve been using Jenson USA for many years. I’ve been using Jenson USA for many years and always liked the selection of items, reasonable prices and great service. I had to return the last purchased item, and the process was very smooth with the refund posted to my credit card one day after the item was delivered to the company.

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Valued Customer
GB

Jenson USA is hands down best place for… Jenson USA is hands down best place for cycling purchases. I'm on my 4th bike from them and just in last 2 months my friends purchased 5 bikes from my recommendation. They all have the same thing to say! "Jenson USA is AWESOME

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David OBryan.
GB

Assembly incorrect. Bike was received just fine. The front tire was put on backwards and against the direction it should have been. The rear derailleur needs to be tuned as the shifting is off. I shouldn’t have to pay to have my bike corrected when coming from an online bike store. Please train your assemblers better.

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