Jenson USA

1615 Eastridge Ave., 92507, Riverside, United States
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4.45
Based on 20 Reviews

5

70.00%

4

20.00%

3

0.00%

2

5.00%

1

5.00%
About Jenson USA

Welcome to Jenson USA—where our passion for cycling meets our commitment to exceptional service. For over 20 years, we’ve been the trusted name in cycling, providing riders with the gear they need and the support they deserve. Email Support Call or Text Browse Website

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James D Mayer
GB

Time XPro10 pedals I found the information on The Jenson USA website to be helpful and accurate. My order was processed and shipped very quickly. I am enjoying riding with the Time XPro10 pedals. They are so much easier to get into than my Look pedals that I rode for 4 years. I had used Time pedals since 1989 but left them because they didn't have float cleats. Now they do.

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Brian Paul Couture
GB

Outstanding customer service at Jenson. Jenson has been outstanding to work with through my issues, my bike came delivered on time as expected...only issues were that the left hand grip punched through the shipping box and ruined/ cracked the grip also upon further inspection the rear hub had been assembled wrong and the freehub body didn't spin squarely which made the chain pop off the chain rings on the cassette whenever you backpedalled. I contacted the JensonUSA team and they asked me to take the bike to a local shop to get evaluated. Long story short....they refunded my bill for a new hub and wheel build within 10 hours and also sent me a brand new pair of grips with no questions asked. I look forward to buying my next bike through JensonUSA. They have outstanding customer service 👏 👌 👍 Thanks guys!!

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Michael
GB

Great product received promptly Reviews by others helped me choose the right product. Items I wanted were in stock in my preferred size and color. Items promptly shipped/received and arrived in perfect condition.

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David OBryan.
GB

Assembly incorrect. Bike was received just fine. The front tire was put on backwards and against the direction it should have been. The rear derailleur needs to be tuned as the shifting is off. I shouldn’t have to pay to have my bike corrected when coming from an online bike store. Please train your assemblers better.

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Dean Built
GB

Probably the largest selection in the business Jenson USA has been my main source for bicycle items due to their excellent website, vast selection, and prompt processing and shipment. The only negative this time was that one item was out of stock but that happens occasionally and they will send an email when it is available.

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