Process was very straightforward Process was very straightforward, pricing was great - thumbs up. I only wish there were more affordable shipping options to Canada, but that's not Jenson's fault!

So happy with my first time experience The buying process was so easy and the delivery came faster than expected even though I live in Puerto Rico. The item was beyond quality and they also gave me a little gift! Definitely I'm buying again with Jenson.

Excellent Experience Excellent Experience. Sale price item, quick shipping to Canada for an excellent price. For sure will buy again, if the right items become available.

Jenson USA is hands down best place for… Jenson USA is hands down best place for cycling purchases. I'm on my 4th bike from them and just in last 2 months my friends purchased 5 bikes from my recommendation. They all have the same thing to say! "Jenson USA is AWESOME

Frustrating lack of service Ordered some parts for delivery. Apparently they messed up with the shipping label, got a notification from USPS that it couldn't be delivered and was being returned to sender. Mistakes happen, I understand. I called Jenson to see what could be done and they said I could just buy the parts in person since I would be passing near their warehouse. When I got there, they said I would still have to buy it again via the website. No cell reception, so they pointed me to a laptop. Quickly pulled up the items I needed and turned to ask the guy at the desk how long it would take, and he was gone. He and others were in a room off the lobby. My friend tried waving to then through the window, but they just looked at him and ignored him. Plenty of other places to buy parts that actually want to help you.