So happy with my first time experience The buying process was so easy and the delivery came faster than expected even though I live in Puerto Rico. The item was beyond quality and they also gave me a little gift! Definitely I'm buying again with Jenson.

Darren is awesome! *********** Darren is awesome. His customer skills are way past 10 stars. Double it! Give him a raise! He alone kept me to stay as a JensonUSA.com loyal customer. I called 57 times in two days. No response back from the technology to human disconnect at JensonUSA.com number.

Excellent Experience Excellent Experience. Sale price item, quick shipping to Canada for an excellent price. For sure will buy again, if the right items become available.

Wrong item pictured I ordered Endura bibshorts and got bibtights. The page I ordered from showed the bibshorts. I paid return shipping and waited a week to receive the order until I realized the mistake. I reported the error but after a couple of weeks the correct image was not corrected.

KS seat post oil cartridge came non… KS seat post oil cartridge came non functioning right out of the box. Jeff from customer service texted me and made sure I was taken care of. To my surprise, a replacement was sent overnight. Totally unexpected and gratefully was back in the saddle. Super customer service.