Item was as described only issue was I… Item was as described only issue was I paid for a two day delivery and end up taking over 8 days for my item to arrived. I’ve bought stuff here before, guys over the phone always eager to help out. I will continue buying here and also recommended to my fellow riders.

KS seat post oil cartridge came non… KS seat post oil cartridge came non functioning right out of the box. Jeff from customer service texted me and made sure I was taken care of. To my surprise, a replacement was sent overnight. Totally unexpected and gratefully was back in the saddle. Super customer service.

FAST turnaround on orders Had what I needed when I needed it, easy to use site, FAST delivery up into Canada, even with CA/US exchange, prices were competitive.

Wrong item pictured I ordered Endura bibshorts and got bibtights. The page I ordered from showed the bibshorts. I paid return shipping and waited a week to receive the order until I realized the mistake. I reported the error but after a couple of weeks the correct image was not corrected.

Not bad for an Online retailer. Bike and pedals arrived on time, as described, and at a more reasonable price point than other places I looked. Bike was well set up, considering it was put into a box and shipped cross country. I've ordered parts fro Jensens before and had a similarly positive experience.