KS seat post oil cartridge came non… KS seat post oil cartridge came non functioning right out of the box. Jeff from customer service texted me and made sure I was taken care of. To my surprise, a replacement was sent overnight. Totally unexpected and gratefully was back in the saddle. Super customer service.

Jenson USA is hands down best place for… Jenson USA is hands down best place for cycling purchases. I'm on my 4th bike from them and just in last 2 months my friends purchased 5 bikes from my recommendation. They all have the same thing to say! "Jenson USA is AWESOME

Assembly incorrect. Bike was received just fine. The front tire was put on backwards and against the direction it should have been. The rear derailleur needs to be tuned as the shifting is off. I shouldn’t have to pay to have my bike corrected when coming from an online bike store. Please train your assemblers better.

Time XPro10 pedals I found the information on The Jenson USA website to be helpful and accurate. My order was processed and shipped very quickly. I am enjoying riding with the Time XPro10 pedals. They are so much easier to get into than my Look pedals that I rode for 4 years. I had used Time pedals since 1989 but left them because they didn't have float cleats. Now they do.

Jenson always rocks my world Jenson always rocks my world, knowledgeable and helpful staff, good selection and fair prices, and since I live in Southern California I get my order in two days. What’s not to like. I’ve had nothing but good experiences with jenson for 25 years.