Darren is awesome! *********** Darren is awesome. His customer skills are way past 10 stars. Double it! Give him a raise! He alone kept me to stay as a JensonUSA.com loyal customer. I called 57 times in two days. No response back from the technology to human disconnect at JensonUSA.com number.

I will always go through Jensen due to… I will always go through Jensen due to the fact if you ever need help with what part you need, you can always contact them directly and they will guide you to the right product.

FAST turnaround on orders Had what I needed when I needed it, easy to use site, FAST delivery up into Canada, even with CA/US exchange, prices were competitive.

I’ve been using Jenson USA for many years. I’ve been using Jenson USA for many years and always liked the selection of items, reasonable prices and great service. I had to return the last purchased item, and the process was very smooth with the refund posted to my credit card one day after the item was delivered to the company.

Outstanding customer service at Jenson. Jenson has been outstanding to work with through my issues, my bike came delivered on time as expected...only issues were that the left hand grip punched through the shipping box and ruined/ cracked the grip also upon further inspection the rear hub had been assembled wrong and the freehub body didn't spin squarely which made the chain pop off the chain rings on the cassette whenever you backpedalled. I contacted the JensonUSA team and they asked me to take the bike to a local shop to get evaluated. Long story short....they refunded my bill for a new hub and wheel build within 10 hours and also sent me a brand new pair of grips with no questions asked. I look forward to buying my next bike through JensonUSA. They have outstanding customer service 👏 👌 👍 Thanks guys!!