Great product received promptly Reviews by others helped me choose the right product. Items I wanted were in stock in my preferred size and color. Items promptly shipped/received and arrived in perfect condition.

I’ve been using Jenson USA for many years. I’ve been using Jenson USA for many years and always liked the selection of items, reasonable prices and great service. I had to return the last purchased item, and the process was very smooth with the refund posted to my credit card one day after the item was delivered to the company.

Wrong item pictured I ordered Endura bibshorts and got bibtights. The page I ordered from showed the bibshorts. I paid return shipping and waited a week to receive the order until I realized the mistake. I reported the error but after a couple of weeks the correct image was not corrected.

KS seat post oil cartridge came non… KS seat post oil cartridge came non functioning right out of the box. Jeff from customer service texted me and made sure I was taken care of. To my surprise, a replacement was sent overnight. Totally unexpected and gratefully was back in the saddle. Super customer service.

Not bad for an Online retailer. Bike and pedals arrived on time, as described, and at a more reasonable price point than other places I looked. Bike was well set up, considering it was put into a box and shipped cross country. I've ordered parts fro Jensens before and had a similarly positive experience.