Darren is awesome! *********** Darren is awesome. His customer skills are way past 10 stars. Double it! Give him a raise! He alone kept me to stay as a JensonUSA.com loyal customer. I called 57 times in two days. No response back from the technology to human disconnect at JensonUSA.com number.

Outstanding customer service at Jenson. Jenson has been outstanding to work with through my issues, my bike came delivered on time as expected...only issues were that the left hand grip punched through the shipping box and ruined/ cracked the grip also upon further inspection the rear hub had been assembled wrong and the freehub body didn't spin squarely which made the chain pop off the chain rings on the cassette whenever you backpedalled. I contacted the JensonUSA team and they asked me to take the bike to a local shop to get evaluated. Long story short....they refunded my bill for a new hub and wheel build within 10 hours and also sent me a brand new pair of grips with no questions asked. I look forward to buying my next bike through JensonUSA. They have outstanding customer service 👏 👌 👍 Thanks guys!!

Time XPro10 pedals I found the information on The Jenson USA website to be helpful and accurate. My order was processed and shipped very quickly. I am enjoying riding with the Time XPro10 pedals. They are so much easier to get into than my Look pedals that I rode for 4 years. I had used Time pedals since 1989 but left them because they didn't have float cleats. Now they do.

Process was very straightforward Process was very straightforward, pricing was great - thumbs up. I only wish there were more affordable shipping options to Canada, but that's not Jenson's fault!

nice bike at a great price Very easy to purchase a bike on line, which I was a bit hesitant about. The bike arrived with very little assembly needed. It was exactly as described on the website. No surprises.