Volodymyr Sheiko
UAKeep doing! I can say that the service is at high level. I had troubles with payment and contacted via facebook messages and got all required support and consultancy. As far I'm from Ukraine my delivery will be finished next week. So I'll be able to evaluate product finally. Thanks!
Peter Kirsch
JPCustomer Service was very helpful and… Customer Service was very helpful and quickly responded to my inquiries via FB Messenger chat. I started off thinking I wanted an Orca Alpha, but after guidance from staff about sizing and availability it turns out Zone3 had a wetsuit that would better fit my body type. Two swims so far in my new wetsuit and everything looks and feels great!
Katherine Hein
USKristen was extremely helpful Kristen was extremely helpful! Explaining differences and similarities of suits/fits. She spent an hour and half in the phone, including FaceTiming to support me in the best fit of the suit!! The best customer service ever!! Felt like we could be friends! I’m grateful to be back in the water❤️
Tom Hoare
USExceptional! Expert help guiding me to the right suit! Couldn't be happier! Kristen was so helpful and guided me to the perfect open water swimming wetsuit. I'm a strong swimmer, but a total novice to open water swimming, and with all pools closed due to the novel coronavirus, I was determined to get into chilly Puget Sound. Searching online really didn't tell me much, but once on the phone with Kristen, I knew I was in good hands. Based on my goals and ability, she narrowed the search to three manufacturers, with a couple price points each. She specified my size for each -because they are different across the board, and I chose the Orca Equip. It arrived the same week, and fits me perfectly! I sent two friends to Kristen and they have had the same excellent help. Highly recommended!
Simon Peterson
CAGreat Service!! Great Service!!! A Sunday afternoon purchase... Informative and direct online chat lead to easy decision on type and size of wetsuit I needed. They had stock, they had a deal... delivery was fast, efficient to Canada... and the correct order arrived in perfect condition! If only all online was this reliable!