David Dore
GBExcellent customer service! When my parcel was lost in transit, customer service immediately took ownership of the problem, I was then kept informed of progress with daily emails, offered realistic choices, and this issue was swiftly resolved. This gives both confidence to recommend to others and to place further orders. Where after-sales service can be woefully lacking when things go wrong, it is refreshing to deal with a company whom clearly value their customers and go the extra mile. Highly recommended.
Rex Bingham
GBFast product replacement When my MMA Shinguards developed a tear in training, they quickly sent me a new pair because their warranty covers any equipment that becomes damaged of its own failure. They were kind and thorough!
Shaka
TTIncorrect Order Issue There was an initial error where i received an incorrect item in my order. I was able to get the necessary support from the RDX team to aid me in rectifying the problem. I was provided with the correct order without hassle. I truly appreciated the assistance.
L Metcalfe
GBWhat a knock out 🤣 Girls boxing loves. Traditional it's not a girly sport, and finding decent equipment for my daughter to train has always been difficult. But she was more than happy with her new floral gloves and pads. decent selection of weight, she's currently at 10OZ. The quality is fantastic and the delivery came in time for Christmas even though I left it until the 20th. Since I have ordered some new Yoga matts which again are brilliant, even my Yogi teacher has commented on the quality of the matt.
MELISSA cork
GBAppalling service Appalling service . Ordered an item for my partners birthday . Courier they used never delivered the item. I reached out to RDX who initially said they had arranged for courier to delivery to me the following day . Day came to an end and no delivery . I emailed RDX who then said the courier would not be delivering to me . Now no present for My partner . I’ve basically Waited in my flat all day for 3 days for no reason and RDX failed to deliver the goods.