Conon Davies
GBRDX L2 Mark Pro I purchased the RDX L2 Mark Pro Sparring gloves which unfortunately developed a disfigurement. I emailed RDX to explain what had happened and with a very fast response they had shipped an order of the same gloves within 2 days. The customer service was by far the best I've had, extremely helpful and very efficient. Top quality products and services to match would always recommend to anyone
LM
GBGreat products and customer service Purchased the RDX F6 6ft Kara Black Free-Standing Punch Bag With Mitts Set for daughter - which looks great so far. Still setting everything up but no mitts so contacted customer service who sent these out the next day. Brilliant customer service - quick to deal with queries/issues, very helpful and efficient. This is now my go to company for fitness/boxing related equipment. Am already eyeing up a couple of other products that are currently out of stock but happy to wait until back in stock.
Shaka
TTIncorrect Order Issue There was an initial error where i received an incorrect item in my order. I was able to get the necessary support from the RDX team to aid me in rectifying the problem. I was provided with the correct order without hassle. I truly appreciated the assistance.
David Dore
GBExcellent customer service! When my parcel was lost in transit, customer service immediately took ownership of the problem, I was then kept informed of progress with daily emails, offered realistic choices, and this issue was swiftly resolved. This gives both confidence to recommend to others and to place further orders. Where after-sales service can be woefully lacking when things go wrong, it is refreshing to deal with a company whom clearly value their customers and go the extra mile. Highly recommended.
MELISSA cork
GBAppalling service Appalling service . Ordered an item for my partners birthday . Courier they used never delivered the item. I reached out to RDX who initially said they had arranged for courier to delivery to me the following day . Day came to an end and no delivery . I emailed RDX who then said the courier would not be delivering to me . Now no present for My partner . I’ve basically Waited in my flat all day for 3 days for no reason and RDX failed to deliver the goods.