Linda
DEVery reliable and helpful Very reliable and helpful The shipment arrived quickly, but unfortunately I had chosen the wrong size. The team supported me quickly and easily with the return and exchange. They not only guided me through the process step by step, but also provided me with further information on their own initiative (for example, when the parcel was dropped off at a parcel store). Whenever there was a delay in the process, I was kept up to date by customer service and they also followed up when steps were delayed on my part. Highly recommended.
Jodie Gambino
GBGreat quality and very durable strong products I bought the kids professional MMA and boxing training bag with gloves and an additional purchase of wall bracket as a Christmas gift for my son who's MMA mad and been through more bags than imaginable, and I just say the quality of all products purchaded from RDX are of high quality and very durable. One month of outdoor use and it still looks brand new and not a bend in the bracket either. Made one little lad very happy at Christmas and closer to his goals. Will definitely be ordering from RDX again in the near future and going forward!
Sarah
DESuper fast delivery Super fast delivery, my item arrived the following day. 1 star minus since I did not receive any order confirmation nor tracking number after the payment. I was wondering if my order was placed correctly or if I did a mistake. Luckily I took a screenshot of the order number and contacted customer service. They directly assisted and informed that my parcel has already arrived - which was true! They sent me nonetheless the missing information and were super fast, friendly and efficient - great customer service!
Rex Bingham
GBFast product replacement When my MMA Shinguards developed a tear in training, they quickly sent me a new pair because their warranty covers any equipment that becomes damaged of its own failure. They were kind and thorough!
Ryan Lloyd
GBQUALITY & CUSTOMER CENTRIC! Quality of the items I ordered is absolutely fantastic and I’m sure they will last for years to come. Had a slight delay with part of the order as the courier had misplaced it (no fault of RDX) but the team at RDX were quick to resolve the issue and extremely helpful. Other companies should take note, RDX champion customer service. Can’t fault them! I will be returning for more items in the near future.