JB
GBI have very low standards for British… I have very low expectations for British customer service these days so I was pleasantly suprised when I got a ‘wow’ customer experience moment with RDX. I buy from them regularly but this was the first time I had to contact support, they resolved my issue without any hesitation within minutes of opening the live chat. This is why I’ll continue buying from them. Keep it up guys, carry on setting the standards for great customer service!
David Dore
GBExcellent customer service! When my parcel was lost in transit, customer service immediately took ownership of the problem, I was then kept informed of progress with daily emails, offered realistic choices, and this issue was swiftly resolved. This gives both confidence to recommend to others and to place further orders. Where after-sales service can be woefully lacking when things go wrong, it is refreshing to deal with a company whom clearly value their customers and go the extra mile. Highly recommended.
Aaron Pallesen
GBRDX is a lifesaver I own a sport karate school and have had such a hard time with the major US retailers like Century, Macho, and Bold Look. Between price gouging, bait and switch scams to try to squeeze an extra buck out of me, and the lowering of quality even as prices are higher than ever. RDX has been a god send. Roger has been great to work with, and I just wish I would have made the switch sooner. We're currently discussing making more youth sizes for equipment. I think that RDX could steal a huge portion of the market share for american and european spork karate schools if they offered more youth sizes.
Simon Pickering
GBSuperb company Not only does this company go above and beyond with their customer service but their products are also very high quality at a reasonable price. They will be my first choice for fighting products going forward.
L Metcalfe
GBWhat a knock out 🤣 Girls boxing loves. Traditional it's not a girly sport, and finding decent equipment for my daughter to train has always been difficult. But she was more than happy with her new floral gloves and pads. decent selection of weight, she's currently at 10OZ. The quality is fantastic and the delivery came in time for Christmas even though I left it until the 20th. Since I have ordered some new Yoga matts which again are brilliant, even my Yogi teacher has commented on the quality of the matt.