Zoe Louise
GBFantastic experience with RDX Fantastic experience with RDX. Bought some gloves for my son. I had to email costumer service about an issue I recieved. They replied promptly and sorted the issue out without hesitation. Very kind and polite and professional. Thank you
LM
GBGreat products and customer service Purchased the RDX F6 6ft Kara Black Free-Standing Punch Bag With Mitts Set for daughter - which looks great so far. Still setting everything up but no mitts so contacted customer service who sent these out the next day. Brilliant customer service - quick to deal with queries/issues, very helpful and efficient. This is now my go to company for fitness/boxing related equipment. Am already eyeing up a couple of other products that are currently out of stock but happy to wait until back in stock.
David Dore
GBExcellent customer service! When my parcel was lost in transit, customer service immediately took ownership of the problem, I was then kept informed of progress with daily emails, offered realistic choices, and this issue was swiftly resolved. This gives both confidence to recommend to others and to place further orders. Where after-sales service can be woefully lacking when things go wrong, it is refreshing to deal with a company whom clearly value their customers and go the extra mile. Highly recommended.
P Greenough
GBI ordered a pair of RDX shinguards as… I ordered a pair of RDX shinguards as they were extremely competitive on price. Having used RDX gloves and shinguards regularly anyway for a number of years I knew the quality would be where I expected. I wasn't disappointed! Shipping was promt also! Will definitely keep on using RDX products!!
Sarah
DESuper fast delivery Super fast delivery, my item arrived the following day. 1 star minus since I did not receive any order confirmation nor tracking number after the payment. I was wondering if my order was placed correctly or if I did a mistake. Luckily I took a screenshot of the order number and contacted customer service. They directly assisted and informed that my parcel has already arrived - which was true! They sent me nonetheless the missing information and were super fast, friendly and efficient - great customer service!