Aaron Pallesen
GBRDX is a lifesaver I own a sport karate school and have had such a hard time with the major US retailers like Century, Macho, and Bold Look. Between price gouging, bait and switch scams to try to squeeze an extra buck out of me, and the lowering of quality even as prices are higher than ever. RDX has been a god send. Roger has been great to work with, and I just wish I would have made the switch sooner. We're currently discussing making more youth sizes for equipment. I think that RDX could steal a huge portion of the market share for american and european spork karate schools if they offered more youth sizes.
Rex Bingham
GBFast product replacement When my MMA Shinguards developed a tear in training, they quickly sent me a new pair because their warranty covers any equipment that becomes damaged of its own failure. They were kind and thorough!
P Greenough
GBI ordered a pair of RDX shinguards as… I ordered a pair of RDX shinguards as they were extremely competitive on price. Having used RDX gloves and shinguards regularly anyway for a number of years I knew the quality would be where I expected. I wasn't disappointed! Shipping was promt also! Will definitely keep on using RDX products!!
Ryan Lloyd
GBQUALITY & CUSTOMER CENTRIC! Quality of the items I ordered is absolutely fantastic and I’m sure they will last for years to come. Had a slight delay with part of the order as the courier had misplaced it (no fault of RDX) but the team at RDX were quick to resolve the issue and extremely helpful. Other companies should take note, RDX champion customer service. Can’t fault them! I will be returning for more items in the near future.
JB
GBI have very low standards for British… I have very low expectations for British customer service these days so I was pleasantly suprised when I got a ‘wow’ customer experience moment with RDX. I buy from them regularly but this was the first time I had to contact support, they resolved my issue without any hesitation within minutes of opening the live chat. This is why I’ll continue buying from them. Keep it up guys, carry on setting the standards for great customer service!