I have very low standards for British… I have very low expectations for British customer service these days so I was pleasantly suprised when I got a ‘wow’ customer experience moment with RDX. I buy from them regularly but this was the first time I had to contact support, they resolved my issue without any hesitation within minutes of opening the live chat. This is why I’ll continue buying from them. Keep it up guys, carry on setting the standards for great customer service!

Recently ordered some L7 leather… Recently ordered some L7 leather weightlifting gym gloves with wrist straps and am very pleased with them! Having previously ordered items from RDX I've found their products to be excellent and of great quality. Delivery is quick seamless and hassle free once your order is placed with confirmation and update emails every step of the way. I wouldn't hesitate to recommend RDX for any fitness equipment you need!

Appalling service Appalling service . Ordered an item for my partners birthday . Courier they used never delivered the item. I reached out to RDX who initially said they had arranged for courier to delivery to me the following day . Day came to an end and no delivery . I emailed RDX who then said the courier would not be delivering to me . Now no present for My partner . I’ve basically Waited in my flat all day for 3 days for no reason and RDX failed to deliver the goods.

Superb company Not only does this company go above and beyond with their customer service but their products are also very high quality at a reasonable price. They will be my first choice for fighting products going forward.

Excellent customer service! When my parcel was lost in transit, customer service immediately took ownership of the problem, I was then kept informed of progress with daily emails, offered realistic choices, and this issue was swiftly resolved. This gives both confidence to recommend to others and to place further orders. Where after-sales service can be woefully lacking when things go wrong, it is refreshing to deal with a company whom clearly value their customers and go the extra mile. Highly recommended.