Sarah
GBWhat incredible customer service What incredible customer service! I ordered the wrong gloves and the team was able to intercept the delivery and switch them for me and they still arrived 2-business days after ordering them. The team went above and beyond, definitely service to aspire to!
David Dore
GBExcellent customer service! When my parcel was lost in transit, customer service immediately took ownership of the problem, I was then kept informed of progress with daily emails, offered realistic choices, and this issue was swiftly resolved. This gives both confidence to recommend to others and to place further orders. Where after-sales service can be woefully lacking when things go wrong, it is refreshing to deal with a company whom clearly value their customers and go the extra mile. Highly recommended.
P Greenough
GBI ordered a pair of RDX shinguards as… I ordered a pair of RDX shinguards as they were extremely competitive on price. Having used RDX gloves and shinguards regularly anyway for a number of years I knew the quality would be where I expected. I wasn't disappointed! Shipping was promt also! Will definitely keep on using RDX products!!
Sarah
DESuper fast delivery Super fast delivery, my item arrived the following day. 1 star minus since I did not receive any order confirmation nor tracking number after the payment. I was wondering if my order was placed correctly or if I did a mistake. Luckily I took a screenshot of the order number and contacted customer service. They directly assisted and informed that my parcel has already arrived - which was true! They sent me nonetheless the missing information and were super fast, friendly and efficient - great customer service!
Simon Pickering
GBSuperb company Not only does this company go above and beyond with their customer service but their products are also very high quality at a reasonable price. They will be my first choice for fighting products going forward.