Simon Pickering
GBSuperb company Not only does this company go above and beyond with their customer service but their products are also very high quality at a reasonable price. They will be my first choice for fighting products going forward.
Rex Bingham
GBFast product replacement When my MMA Shinguards developed a tear in training, they quickly sent me a new pair because their warranty covers any equipment that becomes damaged of its own failure. They were kind and thorough!
LM
GBGreat products and customer service Purchased the RDX F6 6ft Kara Black Free-Standing Punch Bag With Mitts Set for daughter - which looks great so far. Still setting everything up but no mitts so contacted customer service who sent these out the next day. Brilliant customer service - quick to deal with queries/issues, very helpful and efficient. This is now my go to company for fitness/boxing related equipment. Am already eyeing up a couple of other products that are currently out of stock but happy to wait until back in stock.
JB
GBI have very low standards for British… I have very low expectations for British customer service these days so I was pleasantly suprised when I got a ‘wow’ customer experience moment with RDX. I buy from them regularly but this was the first time I had to contact support, they resolved my issue without any hesitation within minutes of opening the live chat. This is why I’ll continue buying from them. Keep it up guys, carry on setting the standards for great customer service!
Shaka
TTIncorrect Order Issue There was an initial error where i received an incorrect item in my order. I was able to get the necessary support from the RDX team to aid me in rectifying the problem. I was provided with the correct order without hassle. I truly appreciated the assistance.