Linda
DEVery reliable and helpful Very reliable and helpful The shipment arrived quickly, but unfortunately I had chosen the wrong size. The team supported me quickly and easily with the return and exchange. They not only guided me through the process step by step, but also provided me with further information on their own initiative (for example, when the parcel was dropped off at a parcel store). Whenever there was a delay in the process, I was kept up to date by customer service and they also followed up when steps were delayed on my part. Highly recommended.
David Dore
GBExcellent customer service! When my parcel was lost in transit, customer service immediately took ownership of the problem, I was then kept informed of progress with daily emails, offered realistic choices, and this issue was swiftly resolved. This gives both confidence to recommend to others and to place further orders. Where after-sales service can be woefully lacking when things go wrong, it is refreshing to deal with a company whom clearly value their customers and go the extra mile. Highly recommended.
Jodie Gambino
GBGreat quality and very durable strong products I bought the kids professional MMA and boxing training bag with gloves and an additional purchase of wall bracket as a Christmas gift for my son who's MMA mad and been through more bags than imaginable, and I just say the quality of all products purchaded from RDX are of high quality and very durable. One month of outdoor use and it still looks brand new and not a bend in the bracket either. Made one little lad very happy at Christmas and closer to his goals. Will definitely be ordering from RDX again in the near future and going forward!
Zoe Louise
GBFantastic experience with RDX Fantastic experience with RDX. Bought some gloves for my son. I had to email costumer service about an issue I recieved. They replied promptly and sorted the issue out without hesitation. Very kind and polite and professional. Thank you
Shaka
TTIncorrect Order Issue There was an initial error where i received an incorrect item in my order. I was able to get the necessary support from the RDX team to aid me in rectifying the problem. I was provided with the correct order without hassle. I truly appreciated the assistance.