Top notch customer service I picked up an elliptical at their facility and took it to Portland in my pickup. They measured my truck bed and custom built a pallet to fit. Then they secured the machine to it so it was rock solid and wrapped it thoroughly to protect it from any rain. I was very impressed. I did have a warranty claim for a button that wasn't working correctly, so they sent a technician to my home and fixed it. Easy Peasy! I've been recommending Fitness Superstore to everyone ever since.

Outstanding customer service in Gloucester branch. I have just purchased a Cross Trainer in the Gloucester branch. As we walked into the store, we were immediately acknowledged and greeted by Peter Dalton and his college. Peter offered his assistance and without being pushy, he gave us information of the different Cross Trainers and other equipment in the Shop. I found Peter to be extremely knowledgeable of all the the products in store and online. He gave us valuable information, very attentive, courteous and above all, most professional. Peter has outstanding customer service. Thank you very much. Manel.

Buy the best from the best! When I talked about the honored warranty and the no hassle customer service earlier, I was referring to the Fitness Superstore in Benicia, California in America. Again, why buy new when you can get a primo, commercial quality used bike at half the price? Please do your body a favor and buy the best from the best. The owner’s name is Tim. Thanks, Damon Lewis

Great Customer Service The team took care to explain options at the time of purchase and then to assure a smooth delivery asking for photos and stayed in good communication all the way through. The driver negotiated a remote access very well. The delivery team took great care in setting up the treadmill to make sure it was right. We could not tell it was a refurbished machine since it looks and operates like new.

I ordered 3 Life Fitness machines… I ordered 3 different machines from the Fitness Super Store and there were some issues that arose as part of the delivery process. Tim the owner quickly got involved with my situation and bent over backwards getting things resolved. He stayed in constant communication with me throughout the process and made things right in the end. As the owner of a national company myself I truly appreciate good service and follow through. I am very happy with my purchase now. Thanks.