Awesome scooter; questionable QA Awesome scooter and great customer service. Questionable quality control. Unfortunately, my scooter shipped with screws holding the collar and the handle bars to the frame that were too small causing them to strip after 3 months of very light use (failing on the second day of a two week vacation with my 10 year old daughter). Could have been serious if they failed at speed. Luckily customer service was quick to acknowledge the error and approve the repair (nothing could be done for my vacation, though). It came back repaired in short order. Customer service follow up has also been incredibly impressive.

I am a 61 year old male and bought my… I am a 61 year old male and bought my Xootr in early summer 2018 so that I could more easily move around the many summer outdoor festivals that I produce. It performed perfectly! However, an issue developed with a connective part during my final festival of the season, but I was able to "jury rig" it and got through. Following the event, I reached out to Xootr who insisted that I return it to them (free shipping!) so that they could either repair or replace it. In less than 2 weeks, my original Xootr was returned, fixed and as good as new! Couldn't be happier with the item and with the treatment I received from customer service!

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Built to last This scooter is the Mac-Daddy of scooters. My son weighs close to 300ibs and plays college football. He uses his Xootr to get around campus, and also on public transportation, as it folds up quite nicely-He Tends to be rough with his stuff, and his scooter has held up great! The only problem he had was the learning curve folding the scooter. Though once he got the hang of it- it was good. I would definitely recommend Xootr Scooters for anyone who Is looking for a well built to withstand daily use scooter.

I've been using a Xooter for 15 years I've been using a Xooter for 15 years, running it hard daily in New York City. I pile my groceries on the handlebars, and it carries a kid in front and a cello on my back. It is the best scooter you can get. Brakes begin to wear eventually, but that's normal wear & tear to be expected. Get the foot brake-fender as a back up. Highly recommended. Beats out all the competition.