Motor Replacement I had to replace the motor in a Pacemaster treadmill. As Pacemaster is no longer in business, I expected a tough time trying to find a motor. Treadmill Doctor a) had the motor, b) shipped it to me quickly, and c) had step-by-step instructions on exactly how to do the replacement. Absolute piece of cake!

wrong part after 6 months! order a part and received a wrong part after 6 month. these guys are not responsible for their mistake. Oh yeah, they gave me a refund 40 days after I sent the part back and a bunch of follow up emails, and they didn't provide a shipping label or take care of the return fees while it was not my mistake, although they tried to convince me I ordered a wrong part!

Great service I previously sent a bad review about this company in error, thinking it was my original treadmill manufacturer. I'm sorry. Here is what I really think about Treadmilldoctor.com: I gave them my serial number. They told me what belt I needed. I got it in about 2 days. Great service. Better price than the original manufacturer.

The Treadmill Doctor: outstanding customer support I contacted The Treadmill Doctor online looking for parts for my nearly 10 year old treadmill and advice: were the parts even available and could the average bear with tools but no repair manual replace the worn parts. Steve was extremely responsive. He answered all my questions, gave me a link for the parts and said, yes, the average homeowner with common tools could do the job. All this happened in one business day. Outstanding customer support and much appreciated.

Tech was okay Kevin was the best… Tech was okay Kevin was the best support rep the others acted as if I was imposing their time I appreciate that you have solution to make an otherwise dead treadmill alive again Lastly the device would have someone it has a preprogrammed routine but the label is does reflect the device capabilities Using treadmill doctor I list the external speakers the fan the all the programs but I at least have straight forward working treadmill Overall thanks