A mouse destroyed old controler board A mouse got into my treamill, and actually chewed off one of the resistors, from my old motor controller board. This new one has the updated micro electronic components, and doesn't get hot like the old one did. Maybe, having the old board destroyed was a good thing. The new board works much better than the old one, and was worth the price.

The Treadmill Doctor: outstanding customer support I contacted The Treadmill Doctor online looking for parts for my nearly 10 year old treadmill and advice: were the parts even available and could the average bear with tools but no repair manual replace the worn parts. Steve was extremely responsive. He answered all my questions, gave me a link for the parts and said, yes, the average homeowner with common tools could do the job. All this happened in one business day. Outstanding customer support and much appreciated.

Correct parts, quick delivery ok price Needed part for pro treadmill thought the motor was bad, the sales rep suggested a way to check it in fact it was the circuit board instead of the motor that was the problem, thanks to the input from the sale/tech, I got the right part plus quick delivery! Thanks Daniel W.

Very satisfied with price and so far… Very satisfied with price and so far the performance of the plug. Good customer service fast and easy. No extra fees when I reached out about me receiving the wrong power plug and they promptly send me the correct one once I submitted a picture Of the actual cord I needed. Thank You !!!!

wrong part after 6 months! order a part and received a wrong part after 6 month. these guys are not responsible for their mistake. Oh yeah, they gave me a refund 40 days after I sent the part back and a bunch of follow up emails, and they didn't provide a shipping label or take care of the return fees while it was not my mistake, although they tried to convince me I ordered a wrong part!