David Toebbe
GBTreadmill keypad replacement Our treadmill had been left behind by the previous owners of the house we bought. We used the treadmill regularly for about 2 1/2 years. It stopped responding to presses on the control panel keys. I sent an email to Treadmill Doctor describing the problem. They responded within a day, sending information about the keypad replacement they said should work for my treadmill. I purchased the keypad and it arrived quickly. Following included instructions, I replaced the keypad in about 30 minutes and the treadmill has been working fine.
Doug Hardy
GBMotor Replacement I had to replace the motor in a Pacemaster treadmill. As Pacemaster is no longer in business, I expected a tough time trying to find a motor. Treadmill Doctor a) had the motor, b) shipped it to me quickly, and c) had step-by-step instructions on exactly how to do the replacement. Absolute piece of cake!
Customer in Colorado
GBThe Treadmill Doctor: outstanding customer support I contacted The Treadmill Doctor online looking for parts for my nearly 10 year old treadmill and advice: were the parts even available and could the average bear with tools but no repair manual replace the worn parts. Steve was extremely responsive. He answered all my questions, gave me a link for the parts and said, yes, the average homeowner with common tools could do the job. All this happened in one business day. Outstanding customer support and much appreciated.
Rick McParland
GBTech was okay Kevin was the best… Tech was okay Kevin was the best support rep the others acted as if I was imposing their time I appreciate that you have solution to make an otherwise dead treadmill alive again Lastly the device would have someone it has a preprogrammed routine but the label is does reflect the device capabilities Using treadmill doctor I list the external speakers the fan the all the programs but I at least have straight forward working treadmill Overall thanks
David Ricciardone
GBTreadmill rescue kit Got a rescue kit for my old Nordic track treadmill from this company. For relatively low cost, it brought my dead treadmill back to life. Gotta admit the install wasn't that simple, but their customer service guy, Mike Easterling, was tremendous, no matter how many times I had to call with questions.