Great customer service The treadmill walking belt I ordered last year started to break in about sixth month. I contacted treadmill doctor by email with photos. Jojie, the customer service representative, helped me resolve the problem promptly. I received a replacement belt in a few days. Although I have to replace the belt again, I’m happy for the service. Thank you, Jojie!

The Treadmill Doctor: outstanding customer support I contacted The Treadmill Doctor online looking for parts for my nearly 10 year old treadmill and advice: were the parts even available and could the average bear with tools but no repair manual replace the worn parts. Steve was extremely responsive. He answered all my questions, gave me a link for the parts and said, yes, the average homeowner with common tools could do the job. All this happened in one business day. Outstanding customer support and much appreciated.

Great service and technical Expertise I had great service and technical support to replace a control board in an old treadmill. From the first phone call, I spoke directly to a competent technician who helped me order the correct part. It was easy to replace with their instructions, and it was nice to be able to call and speak to a technician that knew what they were talking about -- not just reading helps from a screen. I received the part quickly and my machine was up and running in no time. Much less expense than buying a new treadmill, and less waste in the junk yard!

Fantastic Company I needed to replace the belt on my treadmill and found the website via Google. The website was easy to navigate and took me directly to the belt I needed. There are two options of belts to get, and luckily there are descriptions of both, making it very easy to select which one I needed. The package was shipped quickly, and I also received the belt soon after ordering. I will reorder from this website, and I highly recommend this company.

Brilliant support from Dr Treadmill Brilliant support from Dr Treadmill. Faulty control board, sent to the Dr and within a week recieved my new board and now machine is running back to normal. Great business he has and keep up the great work.