The Treadmill Doctor: outstanding customer support I contacted The Treadmill Doctor online looking for parts for my nearly 10 year old treadmill and advice: were the parts even available and could the average bear with tools but no repair manual replace the worn parts. Steve was extremely responsive. He answered all my questions, gave me a link for the parts and said, yes, the average homeowner with common tools could do the job. All this happened in one business day. Outstanding customer support and much appreciated.

Great customer service The treadmill walking belt I ordered last year started to break in about sixth month. I contacted treadmill doctor by email with photos. Jojie, the customer service representative, helped me resolve the problem promptly. I received a replacement belt in a few days. Although I have to replace the belt again, I’m happy for the service. Thank you, Jojie!

Great service I previously sent a bad review about this company in error, thinking it was my original treadmill manufacturer. I'm sorry. Here is what I really think about Treadmilldoctor.com: I gave them my serial number. They told me what belt I needed. I got it in about 2 days. Great service. Better price than the original manufacturer.

Fantastic Company I needed to replace the belt on my treadmill and found the website via Google. The website was easy to navigate and took me directly to the belt I needed. There are two options of belts to get, and luckily there are descriptions of both, making it very easy to select which one I needed. The package was shipped quickly, and I also received the belt soon after ordering. I will reorder from this website, and I highly recommend this company.

Treadmill keypad replacement Our treadmill had been left behind by the previous owners of the house we bought. We used the treadmill regularly for about 2 1/2 years. It stopped responding to presses on the control panel keys. I sent an email to Treadmill Doctor describing the problem. They responded within a day, sending information about the keypad replacement they said should work for my treadmill. I purchased the keypad and it arrived quickly. Following included instructions, I replaced the keypad in about 30 minutes and the treadmill has been working fine.