Correct parts, quick delivery ok price Needed part for pro treadmill thought the motor was bad, the sales rep suggested a way to check it in fact it was the circuit board instead of the motor that was the problem, thanks to the input from the sale/tech, I got the right part plus quick delivery! Thanks Daniel W.

Great service and technical Expertise I had great service and technical support to replace a control board in an old treadmill. From the first phone call, I spoke directly to a competent technician who helped me order the correct part. It was easy to replace with their instructions, and it was nice to be able to call and speak to a technician that knew what they were talking about -- not just reading helps from a screen. I received the part quickly and my machine was up and running in no time. Much less expense than buying a new treadmill, and less waste in the junk yard!

The Treadmill Doctor: outstanding customer support I contacted The Treadmill Doctor online looking for parts for my nearly 10 year old treadmill and advice: were the parts even available and could the average bear with tools but no repair manual replace the worn parts. Steve was extremely responsive. He answered all my questions, gave me a link for the parts and said, yes, the average homeowner with common tools could do the job. All this happened in one business day. Outstanding customer support and much appreciated.

wrong part after 6 months! order a part and received a wrong part after 6 month. these guys are not responsible for their mistake. Oh yeah, they gave me a refund 40 days after I sent the part back and a bunch of follow up emails, and they didn't provide a shipping label or take care of the return fees while it was not my mistake, although they tried to convince me I ordered a wrong part!

Treadmill keypad replacement Our treadmill had been left behind by the previous owners of the house we bought. We used the treadmill regularly for about 2 1/2 years. It stopped responding to presses on the control panel keys. I sent an email to Treadmill Doctor describing the problem. They responded within a day, sending information about the keypad replacement they said should work for my treadmill. I purchased the keypad and it arrived quickly. Following included instructions, I replaced the keypad in about 30 minutes and the treadmill has been working fine.