Average Customer Service Took 11 days to respond to emailed question; I almost forgot I emailed them about a troubleshooting issue I had downloading their product, which I was able to figure out by myself after the fact.

not very happy!! !! Well considering I haven't even gotten my ropes yet I'm not happy....2 weeks to get them really pisses me off $33 shipping and handling.... I would have paid the extra $15 to have them shipped over night if I knew it was gonna take this long!!!

GREAT PRODUCT - KILLER JUMP ROPE - WIFEY WAS HURTIN THE NEXT DAY When you have a product that delivers with class and everyone at your gym is like where did you get that from? How much did those cost? Because they look - feel - and are HEAVY - best of all when I opwned my box I knew they were put together with great desire to deliver the best product and last. Delivery from West coast - East coast - 1 week (great service). I will be ordering the 2 inch jump rope and outdoor 2 inch monster rope (my new name for muscle rope)

Nice to know people still care about their customers! Ordering online is a crapshoot. You can save a lot of money but chances are you'll never be able to speak to a real person and if you have a problem good luck with that. Muscle Ropes is the real deal, I highly recommend them and their products. I wasn't sure which rope I needed and the person I spoke to talked to me for 10 minutes helping me decide on the right one and then told me I could return it no questions asked if it wasn't the right one. Do yourselves a favor and get your rope from these guys, you won't be disappointed.

Sweet Yellow Addition My clients and staff are loving the new yellow ropes. It's a great addition to our list of toys in the facility. Looking to add a few more this fall.