Excellent service and products Customer service was outstanding! There was a mix-up in shipping costs, but they owned and ate the cost difference (which was significant). Shipped almost immediately (some online companies take forever to fill orders) The rope I purchased is exactly what I was after and I will definitely be ordering from them in the future.

Great Customer Service. I absolutely love this rope, ideal for women, and men alike.. Being as I am a mature woman, I have no problem using this rope. The color is amazing and the handles are perfect for handling whilst using it. One thing that stood out for me, I ordered the rope via telephone and the young man who took my order was so helpful, explaining and answering all questions I asked him. in such a way I felt like I was talking to a friend. .Nice trait to have. Can't beat great customer service!! What more can I say. Thanks for a great experience

Bigger Rope is Better! Overall I am pleased with both of the Ropes we ordered. We have the 40ft Lightning 1.5" Rope & the 30ft Black Cyclone 2" Rope. The Cyclone is awesome--very sturdy, and a challenge to move around. The Lightning rope is ok. It is a great size & length for beginner participants, but it is already starting to fray in the middle where we anchor it. The ropes are used inside for fitness classes, and have added a great new challenge for participants.

Simply Outstanding I've had the perfect experience with muscle ropes and there's not one thing I have an issue with. The product is absolutely amazing! I own the 50foot 1.5 cyclone and the heavy jump rope. Love them both! Their order processing and shipping is top notch. Very quick! Would recommend muscle ropes to anyone!

Average Customer Service Took 11 days to respond to emailed question; I almost forgot I emailed them about a troubleshooting issue I had downloading their product, which I was able to figure out by myself after the fact.