Average Customer Service Took 11 days to respond to emailed question; I almost forgot I emailed them about a troubleshooting issue I had downloading their product, which I was able to figure out by myself after the fact.

Best product ever!! Muscle Ropes quality is light years ahead of its competitors. My opinion is that battle ropes are essential to own for that person wanting to maximize their success

Great Customer Service. I absolutely love this rope, ideal for women, and men alike.. Being as I am a mature woman, I have no problem using this rope. The color is amazing and the handles are perfect for handling whilst using it. One thing that stood out for me, I ordered the rope via telephone and the young man who took my order was so helpful, explaining and answering all questions I asked him. in such a way I felt like I was talking to a friend. .Nice trait to have. Can't beat great customer service!! What more can I say. Thanks for a great experience

GREAT PRODUCT - KILLER JUMP ROPE - WIFEY WAS HURTIN THE NEXT DAY When you have a product that delivers with class and everyone at your gym is like where did you get that from? How much did those cost? Because they look - feel - and are HEAVY - best of all when I opwned my box I knew they were put together with great desire to deliver the best product and last. Delivery from West coast - East coast - 1 week (great service). I will be ordering the 2 inch jump rope and outdoor 2 inch monster rope (my new name for muscle rope)

not very happy!! !! Well considering I haven't even gotten my ropes yet I'm not happy....2 weeks to get them really pisses me off $33 shipping and handling.... I would have paid the extra $15 to have them shipped over night if I knew it was gonna take this long!!!