Average Customer Service Took 11 days to respond to emailed question; I almost forgot I emailed them about a troubleshooting issue I had downloading their product, which I was able to figure out by myself after the fact.

Bigger Rope is Better! Overall I am pleased with both of the Ropes we ordered. We have the 40ft Lightning 1.5" Rope & the 30ft Black Cyclone 2" Rope. The Cyclone is awesome--very sturdy, and a challenge to move around. The Lightning rope is ok. It is a great size & length for beginner participants, but it is already starting to fray in the middle where we anchor it. The ropes are used inside for fitness classes, and have added a great new challenge for participants.

Excellent service and products Customer service was outstanding! There was a mix-up in shipping costs, but they owned and ate the cost difference (which was significant). Shipped almost immediately (some online companies take forever to fill orders) The rope I purchased is exactly what I was after and I will definitely be ordering from them in the future.

Love Muscle ropes, its an excellent company! However, I would like to add an opinion to the heavy indoor jump rope I received yesterday. I couldn't wait to start training with my new jump rope, I am trying the 10,000 reps in the month of December challenge. Its a great workout but the rope needs swiveled handles! The heavy rope is hard enough without trying to keep readjusting my grip to keep the rope from tangling. Can you help? Thanks!

What a great gift!!! Thanks, honey! My husband ordered the Lightning Ropes for me! I do appreciate the added challenge they give…but most of all I LOVE the FUN they bring to my workouts! I loop it around our B-ball post outside or the pole in the garage…our teenage girls are loving it too! Thanks for the workout ideas on your website too. We have been whipping the Evil Santas!!!