not very happy!! !! Well considering I haven't even gotten my ropes yet I'm not happy....2 weeks to get them really pisses me off $33 shipping and handling.... I would have paid the extra $15 to have them shipped over night if I knew it was gonna take this long!!!

Lightning Muscle Rope I have been looking for a lighter Muscle Rope for the women I train. The Lightning rope is a perfect addition to my training. I do wish it was a bit heavier, but overall it works perfectly. I will look at Muscle Rope again when I am ready to order again.

A1 customer service , shipping and product I kept in constant contact with a rep named Ken. There was a USPS tracking issue but not muscle ropes fault. Came quicker than expected. The upgraded the shipping for free because product was back ordered. Got my product and it's kicking my butt. Lol

Nice to know people still care about their customers! Ordering online is a crapshoot. You can save a lot of money but chances are you'll never be able to speak to a real person and if you have a problem good luck with that. Muscle Ropes is the real deal, I highly recommend them and their products. I wasn't sure which rope I needed and the person I spoke to talked to me for 10 minutes helping me decide on the right one and then told me I could return it no questions asked if it wasn't the right one. Do yourselves a favor and get your rope from these guys, you won't be disappointed.

Excellent, dependable service I placed the order over the phone because of delivery issues (as I live in a rural area not serviced by USPS and not very well serviced by UPS). The person to whom I spoke was very courteous and fast. I received the rope on time and have enjoyed using it. I would recommend this company for its customer service and excellent merchandise.