I thought I had seen it all. I love hard and exciting workouts. I jump-rope all the time and when I saw Muscle Rope's giant jump rope challenge I immediately wanted to try it. I was a little nervous because I didn't know what to expect, but the giant jump rope is great. It is a substantial workout by itself. It takes some getting used to, and the rope takes a few days to loosen up (it's a little stiff when you receive it), but it's worth it. Definitely going to be part of my workouts from now on.

Average Customer Service Took 11 days to respond to emailed question; I almost forgot I emailed them about a troubleshooting issue I had downloading their product, which I was able to figure out by myself after the fact.

not very happy!! !! Well considering I haven't even gotten my ropes yet I'm not happy....2 weeks to get them really pisses me off $33 shipping and handling.... I would have paid the extra $15 to have them shipped over night if I knew it was gonna take this long!!!

Excellent service and products Customer service was outstanding! There was a mix-up in shipping costs, but they owned and ate the cost difference (which was significant). Shipped almost immediately (some online companies take forever to fill orders) The rope I purchased is exactly what I was after and I will definitely be ordering from them in the future.

Excellent, dependable service I placed the order over the phone because of delivery issues (as I live in a rural area not serviced by USPS and not very well serviced by UPS). The person to whom I spoke was very courteous and fast. I received the rope on time and have enjoyed using it. I would recommend this company for its customer service and excellent merchandise.