Average Customer Service Took 11 days to respond to emailed question; I almost forgot I emailed them about a troubleshooting issue I had downloading their product, which I was able to figure out by myself after the fact.

A MUST-HAVE! If you're into maintaining a healthy lifestyle, then you understand the importance of variety and convenience. This piece of exercise equipment will give you both. You can shape your workouts to any routine on any given day to keep you motivated and enthused. For convenience, if you have the space in your home, then you can do your routine there. If not, you don't have to go far to setup. Any place with enough room will do. A local playground, basketball court, even a nearby parking lot. I'm not a follow the leader type of person, but now I understand the popularity of battling ropes.

Excellent, dependable service I placed the order over the phone because of delivery issues (as I live in a rural area not serviced by USPS and not very well serviced by UPS). The person to whom I spoke was very courteous and fast. I received the rope on time and have enjoyed using it. I would recommend this company for its customer service and excellent merchandise.

not very happy!! !! Well considering I haven't even gotten my ropes yet I'm not happy....2 weeks to get them really pisses me off $33 shipping and handling.... I would have paid the extra $15 to have them shipped over night if I knew it was gonna take this long!!!

Lightning Muscle Rope I have been looking for a lighter Muscle Rope for the women I train. The Lightning rope is a perfect addition to my training. I do wish it was a bit heavier, but overall it works perfectly. I will look at Muscle Rope again when I am ready to order again.