Excellent service I had an excellent experience with muscles ropes.. The item I ordered was not what I wanted when I opened the box. I called muscle ropes and informed the gentlemen that answered. He asked what exactly I wanted and what I was using it for. He immediately resolved my problem by issuing a refund and redoing my order and sending it asap to me. When I received my order it was exactly what I wanted. Thank you.

not very happy!! !! Well considering I haven't even gotten my ropes yet I'm not happy....2 weeks to get them really pisses me off $33 shipping and handling.... I would have paid the extra $15 to have them shipped over night if I knew it was gonna take this long!!!

A1 customer service , shipping and product I kept in constant contact with a rep named Ken. There was a USPS tracking issue but not muscle ropes fault. Came quicker than expected. The upgraded the shipping for free because product was back ordered. Got my product and it's kicking my butt. Lol

Great Customer Service. I absolutely love this rope, ideal for women, and men alike.. Being as I am a mature woman, I have no problem using this rope. The color is amazing and the handles are perfect for handling whilst using it. One thing that stood out for me, I ordered the rope via telephone and the young man who took my order was so helpful, explaining and answering all questions I asked him. in such a way I felt like I was talking to a friend. .Nice trait to have. Can't beat great customer service!! What more can I say. Thanks for a great experience

I'm very satisfied with my Muscle Ropes purchase. I've ordered from Muscle Ropes twice and each time I received my orders exactly when they said I would and in good conditions. I would recommend "Muscle Ropes" to anyone interested in there product.