Excellent, dependable service I placed the order over the phone because of delivery issues (as I live in a rural area not serviced by USPS and not very well serviced by UPS). The person to whom I spoke was very courteous and fast. I received the rope on time and have enjoyed using it. I would recommend this company for its customer service and excellent merchandise.

Great Customer Service. I absolutely love this rope, ideal for women, and men alike.. Being as I am a mature woman, I have no problem using this rope. The color is amazing and the handles are perfect for handling whilst using it. One thing that stood out for me, I ordered the rope via telephone and the young man who took my order was so helpful, explaining and answering all questions I asked him. in such a way I felt like I was talking to a friend. .Nice trait to have. Can't beat great customer service!! What more can I say. Thanks for a great experience

not very happy!! !! Well considering I haven't even gotten my ropes yet I'm not happy....2 weeks to get them really pisses me off $33 shipping and handling.... I would have paid the extra $15 to have them shipped over night if I knew it was gonna take this long!!!

Bigger Rope is Better! Overall I am pleased with both of the Ropes we ordered. We have the 40ft Lightning 1.5" Rope & the 30ft Black Cyclone 2" Rope. The Cyclone is awesome--very sturdy, and a challenge to move around. The Lightning rope is ok. It is a great size & length for beginner participants, but it is already starting to fray in the middle where we anchor it. The ropes are used inside for fitness classes, and have added a great new challenge for participants.

Excellent service I had an excellent experience with muscles ropes.. The item I ordered was not what I wanted when I opened the box. I called muscle ropes and informed the gentlemen that answered. He asked what exactly I wanted and what I was using it for. He immediately resolved my problem by issuing a refund and redoing my order and sending it asap to me. When I received my order it was exactly what I wanted. Thank you.