3rdBasePower
GBExtremely Satisfied Customer!!!… I initially bought one of the Automatic Knives (Switch Blade) and only planned on buying one. However, I was so impressed with the quality of the knife, I went back and bought the larger Black Widow, and another smaller knife, both automatic. When I received them I had a concern with one and had to contact customer service and they replied quickly and orovided a link to a video that resolved my problem! Will I deal with them again?!?! The answer is, ABSOLUTELY!!!
Tony Yandell
GBStun gun email help I want to let anyone know Gunner Gear is LEGIT ! Ordered a stun gun, got it in a timely manner. Took out of box and charged it overnight. Next day tried to work it but it didn't work. Contacted GG thru email about the problem and within 5 min received an email telling me how to fix it and a video showing me how. I've had an awesome experience with GG. Thanks !!!
Tim
GBGunner Gear customer support are awesome!!! I recently made purchase on the Gunner Gear website, the next day I saw the same item on ebay that was considerably priced lower. I emailed Wintney at Gunner Gear customer support with the info I got on ebay. Witney told me to just return my items for a full refund if that was what I chose to do. It was to be a what I consider a decent savings for this item. Anyway I'm taking her up on her offer to return my purchase. What a refreshing experience to receive customer support at this level. I will definitely be a future customer for my firearm needs. Thank you Witney for your stellar service.
Rachel Gilbreath
GBNOT WHAT I WAS ORDERING Edit: They responded quickly and were apologetic to the situation. They stopped the order and refunded the charges. I went and authorized $8.95 x2 for shipping of 2 free knives. When I submitted the payment, the 2 knives were not there but instead 2 other knives for $49 and $47 along with the $4.95 protection, which I declined. I sent an email to cancel this order since it was incorrect but no response. I will be contacting my bank to file this as unauthorized.
Margaret Hunsaker
GBI was not getting my product to work I was not getting my product to work. I sent an email to the gunner support team and within a few hours I was notified. I was given the opportunity to view a video and watch a link which was on my email as a response to a solution to my problem and yes my problem was instantly resolved. I will buy and recommend products from this company. Very reliable and I didn't have to wait days or hours for a response. Thank you Gunner Gear!