I ordered a Paddletek paddle I ordered a Paddletek paddle. It was delivered in good condition in the time it was stated at purchase. Included was a paper with the actual weight of the paddle. I had no need to call customer service so I can't comment on that. I have recommended Pickleball Central to others.

Great service After deciding on buying a new paddle, I went to the PickleballCentral website and spent some time reading reviews and checking prices. The club I belong to is registered with them and a 5% discount is given to the club and buyer. I had an issue with the online order as I tried to use a gift card not realizing the site doesn't support them. I needed to wait a couple of hours to call the west coast and when I did the woman was very helpful and corrected the order. I think she personally packed the order and got it shipped that day as it was a Saturday and it arrived on Tuesday here in New Hampshire. Great service! The paddle? yes its great.

No customer service or call backs After calling twice and leaving messages, all I was able to get through to was an answering service. They do not return calls and appear to not be a legitimate seller. I will be taking our community's pickle ball business elsewhere.

Good customer experience Bought my Selkirk paddle and most recently new sneakers….always a good experience. It seems this is the place for all things Pickleball. Keep the prices competitive and I’ll continue to come back. Highly recommended Pete

Anyone who answer an email with the… Anyone who answer an email with the adverb " unfortunately" makes me despise you immediately. They have zero customer service. I was told I would receive an 8% discount. When I placed my order, they did not apply it. I called to ask why and they said discounts are not used on their machines. That is not what I was told and I added a feature because this discount was offered. Update: they did end up offering me the discount, but it was too late. They did give me free 24 pickle balls as an apology