Ordering was easy and accurate Ordering was easy and accurate. Took a bit longer to get the order than I would have liked - even considering it came all across country. I liked and appreciated the the video showing the K-Swiss shoes I bought with the experts comments. They actually sold me. I do wish Pickelball Central offered more options in shoes though.

Great service I bought a racket and had several instances of defects with the product. Each time I called, I got quick response and they immediately sent out a replacement and a return label. Each time I got the new racket in 1-3 days which was excellent. All the people were friendly and knowledgeable.

Good resource for all things… Good resource for all things Pickleball. Would recommend that there be some written description for the available paddles that describes whether they are more of a "fitness" or a "power" paddle. It would help the buyer and perhaps avoid returns.

Great service After deciding on buying a new paddle, I went to the PickleballCentral website and spent some time reading reviews and checking prices. The club I belong to is registered with them and a 5% discount is given to the club and buyer. I had an issue with the online order as I tried to use a gift card not realizing the site doesn't support them. I needed to wait a couple of hours to call the west coast and when I did the woman was very helpful and corrected the order. I think she personally packed the order and got it shipped that day as it was a Saturday and it arrived on Tuesday here in New Hampshire. Great service! The paddle? yes its great.

Great Customer Service I unsuccessfully tried to order the Onix Z5 Graphite online on a Saturday. I then called Customer Service and placed the order. I didn't realize at the time that the agent didn't record my delivery address correctly until Sunday when I was reviewing my email. Also on this Sunday I received an email that the paddle was ready for shipment awaiting carrier pickup. I called the first thing on the following Monday and talked to another Customer Service representative. She corrected the delivery address and I received the paddle on the Thursday of the same week. One other bonus was the paddle was a special order and included a cover. It turned out it was an Onix cover and not a generic cover! Thanks Pickleball Central!