Kyle from Quarq technical support has… Kyle from Quarq technical support has helped me on several occasions with issues I had with my Quarq Riken power meter. We were able to resolve the problems over the phone in 10-15 minutes. Good to know Quarq’s customer service is top notch!

I am pretty impressed with the Quarq… I am pretty impressed with the Quarq team and their willingness to carry the ball on problems. I have PowerTap pedals which have been far from trouble free. The most recent issue is after not using them for 8 months the cap on one pedal was frozen and would not come off even using semi destructive means. The Quark team happily took over..... As to PowerTap, I think they have caught a break. The cycling community has fairly low standards for vendors and quite honestly, their reputation was outsized IMHO

Fantastic online support I have PowerTap V1 pedals that we over 3 years old. They have stopped working. I reached out online and the service was incredible. Fast response, quick suggestion on how to fix the problem and couriered the parts. Great customer service.

Outstanding customer service from Quarq… Outstanding customer service from Quarq tech rep who answered pre-purchase questions I had and then placed the order for me. Quarq DZero for Specialized arrived on time and I had it installed by my LBS. I've only had a chance for a short test ride so far, but I am very happy with the power meter. It connected instantly with my Garmin 520 and 920XT, responded immediately to power changes and also saves some weight over the P1 pedals I had been using on my bike.

Jason Osborne helped me determine exactly what I needed! I've purchased many different SRAM and Quarq items over the years and have never been disappointed with my purchase. Jason Osborne helped me determine exactly what I needed for a perfect fit on our new Donnelly C/C frames. Great staff and super products keeps me coming back.