Mark Stampiglia
GB4/23/19 This has been my first order… 4/23/19 This has been my first order placed with Quark. The person whom I dealt with through the entire process is, Luke. I will say that my experience was nothing short of "world class" Luke provided amazing service, always followed up lightening fast, provides detailed answers to all my questions, and was truly interested in providing the best customer experience. It was a great pleasure working with Luke! Give the guy a nice $ bonus when you can. He is worth it. Mark
Andres Garcia
COi don't like the new Etap AXS i don't like the new Etap AXS, the casette 10-28 has a terrible jump in the last 2 speeds from 24T to 28T. I usually used the shimano 11-28T casettes and I never had that problem, i had never not even noticed that jump, you where very smart introducing a new 10T ring and smaller chainrings., until then, everythig was fine, but also changing the oldest and proven 11-28 cassette, adding a 16T ring, and making a quite uncomfortable jump betwen. 24t and 28t looks like a improvisation mistake.
STEVE MOORE
GBQuick Service I dropped a chain it got bound between the the frame and the chainring. I had to force it out and after I did the power meter quit. I tried recalibrating and a couple of other suggest fixes but the readings were way off. Emailed the diagnostics to quarq and they told me that it would need to be sent in. From the time I sent it till the time it was back in my hands was 7 days. Amazing!
Alex Vel (Alex Vel)
GBKyle from Quarq technical support has… Kyle from Quarq technical support has helped me on several occasions with issues I had with my Quarq Riken power meter. We were able to resolve the problems over the phone in 10-15 minutes. Good to know Quarq’s customer service is top notch!
John Wentling / 360Racing
GBJason Osborne helped me determine exactly what I needed! I've purchased many different SRAM and Quarq items over the years and have never been disappointed with my purchase. Jason Osborne helped me determine exactly what I needed for a perfect fit on our new Donnelly C/C frames. Great staff and super products keeps me coming back.