Fantastic online support I have PowerTap V1 pedals that we over 3 years old. They have stopped working. I reached out online and the service was incredible. Fast response, quick suggestion on how to fix the problem and couriered the parts. Great customer service.

Great Power Meter, customer service and ease of install! Having not been very satisfied with advice on Quarq power meters from a few Canadian bike shops, I called Quarq direct to determine which set to go with. The guy I spoke to was exceptionally helpful and checked into my bikes specification to match me to the right Quarq. He even gave me a “watch out” for the chainrings that I run when switching out. Placed an order direct with Quarq and received within a week! Only negative would be the packaging could be a bit more secure. When received, the cranks were not in their holders within the box and we’re loose so would have rattled around inside the box. All installed, working perfectly on the indoor trainer and now to wait for a warmer day to hit the road!

I am pretty impressed with the Quarq… I am pretty impressed with the Quarq team and their willingness to carry the ball on problems. I have PowerTap pedals which have been far from trouble free. The most recent issue is after not using them for 8 months the cap on one pedal was frozen and would not come off even using semi destructive means. The Quark team happily took over..... As to PowerTap, I think they have caught a break. The cycling community has fairly low standards for vendors and quite honestly, their reputation was outsized IMHO

Excellent service Excellent on-phone advice regarding power meter and bike frame/ group set compatibility. Quick delivery to Canada. Awaiting installation on the bike so unable to comment as yet on use of the SRAM Force AXS Spider mount power meter.

Plain and simple Quarq is the best I have had a Quarq power meter for the past year and it has been wonderful. I did have to contact Quarq for a problem that I was having that stop me from using my device but made it aggravating and they were quick to respond and had great information that helped me troubleshoot my device and get it working perfectly. I could imagine using another power meter on my bike.