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Trustify360 - Default Title

Quarq

3100 1st Ave, 57783, Spearfish, United States

http://quarq.com

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4.15

Based on 20 Reviews

75.00%

0.00%

5.00%

15.00%

About Quarq

At Quarq, we make bicycle power meters, tire pressure sensors, mountain bike suspension tuning devices and GPS tracking devices. Why? Because bikes are complicated and improving performance is hard and this can make you feel overwhelmed and unprepared. But with the right technology, you can simplify the experience so you can reach your full potential. We know how frustrating it is when technology distracts from your ride. Our innovative, easy to use products are why thousands of riders, including professional athletes in all disciplines, trust in us everyday.

Contact Info

http://quarq.com
3100 1st Ave, 57783, Spearfish, United States
[email protected]

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I had purchased a power tap cn1 when… I had purchased a power tap cn1 when they first came out and found that I preferred a chainring power meter over the stages crank arm style that I bought as a first venture into power meters. My cn1 went bad and after I found that Sram/Quqrk bought them I researched them and decided on a Quark chainring style and couldn’t be more pleased with it.

Plain and simple Quarq is the best I have had a Quarq power meter for the past year and it has been wonderful. I did have to contact Quarq for a problem that I was having that stop me from using my device but made it aggravating and they were quick to respond and had great information that helped me troubleshoot my device and get it working perfectly. I could imagine using another power meter on my bike.

Horrible Customer Service My Powertap hub, G3 cap stopped working. Tried to engage with customer service to warranty but since its been over a few years and i cannot produce a receipt although the serial number is quite evident on my photos that i sent i was turned down. Emails back and forth for 2 weeks to CS took days a time to get responses. When this was with Saris they would take care of their customers and i have used the hub based power for over 10 years, now Quarq and this is what i get, not even a discounted new hub cap unit. I have a new Tarmac that i was considering purchasing a spider version PM but i am seriously considering going with Dura Ace crank arm based PM rather than deal with this company.

Easy to install! Great customer support!! First time on any power meter and quite interesting information! Super easy to install at home with basic tools. Just follow the oficial video. Great help from customer service to find out exactly which model did I need.

Kyle from Quarq technical support has… Kyle from Quarq technical support has helped me on several occasions with issues I had with my Quarq Riken power meter. We were able to resolve the problems over the phone in 10-15 minutes. Good to know Quarq’s customer service is top notch!

Quarq

http://quarq.com

About Quarq

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Contact Info

Mike MacKay

Kyle

Scott Erwin

LEO

Alex Vel (Alex Vel)