Mike MacKay
GBI had purchased a power tap cn1 when… I had purchased a power tap cn1 when they first came out and found that I preferred a chainring power meter over the stages crank arm style that I bought as a first venture into power meters. My cn1 went bad and after I found that Sram/Quqrk bought them I researched them and decided on a Quark chainring style and couldn’t be more pleased with it.
DCCEvolution
CAGreat Power Meter, customer service and ease of install! Having not been very satisfied with advice on Quarq power meters from a few Canadian bike shops, I called Quarq direct to determine which set to go with. The guy I spoke to was exceptionally helpful and checked into my bikes specification to match me to the right Quarq. He even gave me a “watch out” for the chainrings that I run when switching out. Placed an order direct with Quarq and received within a week! Only negative would be the packaging could be a bit more secure. When received, the cranks were not in their holders within the box and we’re loose so would have rattled around inside the box. All installed, working perfectly on the indoor trainer and now to wait for a warmer day to hit the road!
STEVE MOORE
GBQuick Service I dropped a chain it got bound between the the frame and the chainring. I had to force it out and after I did the power meter quit. I tried recalibrating and a couple of other suggest fixes but the readings were way off. Emailed the diagnostics to quarq and they told me that it would need to be sent in. From the time I sent it till the time it was back in my hands was 7 days. Amazing!
LEO
AREasy to install! Great customer support!! First time on any power meter and quite interesting information! Super easy to install at home with basic tools. Just follow the oficial video. Great help from customer service to find out exactly which model did I need.
Mark Fawcett
CAFantastic online support I have PowerTap V1 pedals that we over 3 years old. They have stopped working. I reached out online and the service was incredible. Fast response, quick suggestion on how to fix the problem and couriered the parts. Great customer service.