Quarq

3100 1st Ave, 57783, Spearfish, United States
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4.15
Based on 20 Reviews

5

75.00%

4

0.00%

3

5.00%

2

5.00%

1

15.00%
About Quarq

At Quarq, we make bicycle power meters, tire pressure sensors, mountain bike suspension tuning devices and GPS tracking devices. Why? Because bikes are complicated and improving performance is hard and this can make you feel overwhelmed and unprepared. But with the right technology, you can simplify the experience so you can reach your full potential. We know how frustrating it is when technology distracts from your ride. Our innovative, easy to use products are why thousands of riders, including professional athletes in all disciplines, trust in us everyday.

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Ron
GB

Wow, That is what I call "Spot-on" customer service. Wow! Just for the record, I get totally wigged out not knowing if I have a BB30 or a press-fit, or similarly, whether my chainring is 110 vs 130 bcd; but I knew I wanted a Quarqs Power Meter-for sure. Fortunately, as I was searching (mindlessly online trying to figure out what I need for my Canyon Endurance) on their website, a Quarqs representative reached out to me to ask about my bike set-up. He had me take and forward pictures of my chainring and bottom bracket so he could determine the best system for my bike. In a day, he came back with a recommendation. I must say, considering the multitude a bike's specs, he relieved me from a "heck of a lot" of stress. I call that "Spot on" service.

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John Wentling / 360Racing
GB

Jason Osborne helped me determine exactly what I needed! I've purchased many different SRAM and Quarq items over the years and have never been disappointed with my purchase. Jason Osborne helped me determine exactly what I needed for a perfect fit on our new Donnelly C/C frames. Great staff and super products keeps me coming back.

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Bobby
GB

Significant Delays due to change in… Significant Delays due to change in support from Saris to Quarq With the purchase of Powertap by Quarq, consumers are now facing a different set of support terms. Servicing timelines have gone from 3-5 business days to 7-10 business days (a change of 1% to 3% service outage of a product). Return shipping is expected to be covered by consumer now where it was previously covered by powertap/Saris. I am overly concerned that this change in terms has degraded the services/support/product I originally purchased. I am worried that there are other change in terms of support

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Andres Garcia
CO

i don't like the new Etap AXS i don't like the new Etap AXS, the casette 10-28 has a terrible jump in the last 2 speeds from 24T to 28T. I usually used the shimano 11-28T casettes and I never had that problem, i had never not even noticed that jump, you where very smart introducing a new 10T ring and smaller chainrings., until then, everythig was fine, but also changing the oldest and proven 11-28 cassette, adding a 16T ring, and making a quite uncomfortable jump betwen. 24t and 28t looks like a improvisation mistake.

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SRTAR
GB

Outstanding customer service from Quarq… Outstanding customer service from Quarq tech rep who answered pre-purchase questions I had and then placed the order for me. Quarq DZero for Specialized arrived on time and I had it installed by my LBS. I've only had a chance for a short test ride so far, but I am very happy with the power meter. It connected instantly with my Garmin 520 and 920XT, responded immediately to power changes and also saves some weight over the P1 pedals I had been using on my bike.

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