Mike MacKay
GBI had purchased a power tap cn1 when… I had purchased a power tap cn1 when they first came out and found that I preferred a chainring power meter over the stages crank arm style that I bought as a first venture into power meters. My cn1 went bad and after I found that Sram/Quqrk bought them I researched them and decided on a Quark chainring style and couldn’t be more pleased with it.
Andres Garcia
COi don't like the new Etap AXS i don't like the new Etap AXS, the casette 10-28 has a terrible jump in the last 2 speeds from 24T to 28T. I usually used the shimano 11-28T casettes and I never had that problem, i had never not even noticed that jump, you where very smart introducing a new 10T ring and smaller chainrings., until then, everythig was fine, but also changing the oldest and proven 11-28 cassette, adding a 16T ring, and making a quite uncomfortable jump betwen. 24t and 28t looks like a improvisation mistake.
Kyle
GBPlain and simple Quarq is the best I have had a Quarq power meter for the past year and it has been wonderful. I did have to contact Quarq for a problem that I was having that stop me from using my device but made it aggravating and they were quick to respond and had great information that helped me troubleshoot my device and get it working perfectly. I could imagine using another power meter on my bike.
DCCEvolution
CAGreat Power Meter, customer service and ease of install! Having not been very satisfied with advice on Quarq power meters from a few Canadian bike shops, I called Quarq direct to determine which set to go with. The guy I spoke to was exceptionally helpful and checked into my bikes specification to match me to the right Quarq. He even gave me a “watch out” for the chainrings that I run when switching out. Placed an order direct with Quarq and received within a week! Only negative would be the packaging could be a bit more secure. When received, the cranks were not in their holders within the box and we’re loose so would have rattled around inside the box. All installed, working perfectly on the indoor trainer and now to wait for a warmer day to hit the road!
Scott Erwin
GBHorrible Customer Service My Powertap hub, G3 cap stopped working. Tried to engage with customer service to warranty but since its been over a few years and i cannot produce a receipt although the serial number is quite evident on my photos that i sent i was turned down. Emails back and forth for 2 weeks to CS took days a time to get responses. When this was with Saris they would take care of their customers and i have used the hub based power for over 10 years, now Quarq and this is what i get, not even a discounted new hub cap unit. I have a new Tarmac that i was considering purchasing a spider version PM but i am seriously considering going with Dura Ace crank arm based PM rather than deal with this company.