It's now 8/28/23... I called/emailed immediately after 8/4/23- Still waiting for someone to contact me regarding order # 23957 Still waiting for someone to contact me with the rettu

No product, no help, just a bill… I have received products from them in the past and it has been 5 star. But I placed an order on August 29th and have not received it. I was charged too. I have tried to contact them by email, twice, I have texted and today I called. The number has been disconnected. I am so very sad. Such great products for small dogs, but as of now, they stole my money. Ugh......

I ordered a harness I ordered a harness. It has been 5 days since they took the money, no harness, no communication...no shipping date. They will not answer the phone, in other words they took my money and I got nothing. DO NOT BUY FROM HERE or you may as well just give them your money for nothing in return.. Very unsatisfied customer.

Horrible customer service Horrible customer service. They told my senior mother there’s no returns can’t you read the big bold red letters on the website!!! Choose your words appropriately there’s no need to be ignorant. If there are no returns that’s fine but be civilized

Great web site and ability to track my order I loved the ease of use and the tracking. The shopping was good, just wished you had a lot more apparel because it was very cute and I wanted a bigger selection:)