My dog is frightened by the ball blast The dinky-dog works exactly as demonstrated in the video. I thought the my ball crazy 22 lb Peetie would love to to not only run after the balls down our long hallway, and eventually learn to put the balls in the machine Unfortunately. My dog is frightened of the apparatus itself& the blasting sensation with which it sends the small ball down the hall. He is walking around the DinkyDog by rubbing along the opposite wall. I plan to return it. I know it will be wonderful for the dog that is not alarmed by its sound and force of ball ejection.

Very pleased! The item looks great, very good quality. Unfortunately the size I ordered is too large. I hope it can be returned and replaced without a hassle...I haven't tried yet!

I was surprised that I had to really look around to get my product The first time I shopped everything was in sight. When I went back to purchase the fetch it was not there. I had to look for it. After I purchased it I tried to buy extra balls that had been shown with machine I could not find those. I sent email requesting info to purchase extra balls. It has been several weeks and I have not heard from them. I am looking other places for balls.

Horrible customer service Horrible customer service. They told my senior mother there’s no returns can’t you read the big bold red letters on the website!!! Choose your words appropriately there’s no need to be ignorant. If there are no returns that’s fine but be civilized

I ordered a harness I ordered a harness. It has been 5 days since they took the money, no harness, no communication...no shipping date. They will not answer the phone, in other words they took my money and I got nothing. DO NOT BUY FROM HERE or you may as well just give them your money for nothing in return.. Very unsatisfied customer.