
Luke Throssell
GBAs durable as a piece of feta cheese Received the RAD ON.3 CrossFit trainer as a gift, a month into use the mesh ripped from only light indoor exercise, the rips just got bigger and bigger and now are unwearable. All I’ve done in them is normal light gym work. Very disappointing as they are comfortable and the sole is great quality. However, I cannot recommend as they are about as durable as piece of feta cheese. Unfortunately, there support team didn’t help me, as I’d have happily taken a replacement as these must be faulty.

Michaela
GBMy shoes were stolen when delivered My shoes were stolen when delivered, Anastasia helped me get a replacement and ensured the process was quick! The shoes are amazing

remo d'angelo
CAMr Dangelo Very bad agency incorrect people without professionalism

Jordan Phelps
GBFantastic customer service Always reply quickly to emails and rectifying the issue at hand when emailing costumer services 10/10

Consumer
GBMake sure you really want what you order! Make sure you really want what you order, otherwise you’ll be out of pocket when it comes to returns. I placed an order for four t-shirts, two for me, and two for my partner. As with any online order, it a non-tactile experience and you’re purchasing purely based upon the imagine and a size guide, which as we all know rarely give you any idea of the actual product fit. This order had t-shirts in different colours and sizes, and the plan was to return what wasn’t suitable. Now here’s the fun part…. You place an order for multiple items, which is processed as one order, but if you return multiple items from said order each item is handled separately. R.A.D charges a £4.99 restocking fee, so if you return multiple items you pay a £4.99 restocking fee for EACH ITEM!! The returns policy does say that there is a restocking fee, but at the time of writing this, it states nowhere that it’s for each individual item. I’ve bought a fair amount from R.A.D since they first launched, but I won’t be buying from them going forward. Boo to you R.A.D 🖕