Really good service I ordered some thermal bib tights one size larger than I normally need but they came out smaller than was comfortable I returned them and ordered 2 sizes up from my usual size and they were near perfect Wiggle returned my original purchase and all is good

Poor customer care Well the delivery time didn't take too long when my product arrived. However, the product (a pair of Altra running shoes, quite expensive) developed a fault sooner than expected and I sent three return/faulty item request to no avail. Not one reply!!! I am very disappointed that the customer care seems to be non-existent. I hope they improve on this as currently I will likely not use their website to order items again due to these reasons.

Almost 20 years........ I've shopped with Wiggle for over 18 years. I've spent in excess of £25k on cycling kit etc over the years. The service is the best I've experienced. The prices are excellent. Returns policy is first rate. I've genuinely never had a bad experience with Wiggle. I pray that they carry on trading. Regards James Evans.

Wiggle as ever has delivered great service Wiggle as ever has delivered great service and value. It’s a testament to great staff that remain motivated during this uncertain time for the company. Not all companies are the same and Wiggle stands out. I hope the new owners respect the great effort the staff have made.

Took the money and ran Did not send an order having paid for next day delivery - 60 hours on and still waiting for it to be processed. Customer service is non-existent - just a bot to give replies. Avoid at all costs.