I used to shop with Wiggle and Chain… I used to shop with Wiggle and Chain Reaction a lot - in fact I got a rather handsome Nukeproof from them last summer, but something's just gone wrong. They stock very few real bike brands now, just tat like MuddyFox. Its more like SportsDirect - it's a joke. Definitely not worth it for serious cyclists - or anyone who wants gear that lasts more than a week.

Poor customer care Well the delivery time didn't take too long when my product arrived. However, the product (a pair of Altra running shoes, quite expensive) developed a fault sooner than expected and I sent three return/faulty item request to no avail. Not one reply!!! I am very disappointed that the customer care seems to be non-existent. I hope they improve on this as currently I will likely not use their website to order items again due to these reasons.

Default first search option Wiggle aren't as cheap as they once were but they still can't be faulted for variety or service. Orders often arrive much earlier than stated even with standard delivery . They're my default first option when searching for anything cycle related

Waterproof jacket I only gave this a 4 star as I've not yet cycled wearing the jacket. However, it is what I was looking for and at a bargain sale price. The colour is good and it is a perfect fit. MODA is true to size whereas I usually have to size up with other cyclng brands. Goods arrived as scheduled . I would complain about the carrier used by Wiggle. The carrier did not leave the parcel as instructed but fortunatrly it wasn't stolen.

With all the issues of wiggle With all the issues of wiggle, I did not think they would provide the same service as before bu5 they did. Thanks for the same excellent market place and efficient service as before. Hope all works out and you continue for a lot longer