Dreadful website Dreadful website. I was searching for a cassette, selected size and it gave me small, medium and large as options! What a joke. I won’t be using Wiggle again after years as a loyal customer, new owners don’t seem to have a clue about cycling. Prices not competitive anymore either. Used to be such a great brand.

My old Garmin watch died on the last… My old Garmin watch died on the last evening of a recent UK holiday. Researched and ordered a new one that evening, paid for next day delivery and it was delivered by 10:30 the following morning (it actually beat me home). Great price, efficient website and stellar delivery logistics.

I used to shop with Wiggle and Chain… I used to shop with Wiggle and Chain Reaction a lot - in fact I got a rather handsome Nukeproof from them last summer, but something's just gone wrong. They stock very few real bike brands now, just tat like MuddyFox. Its more like SportsDirect - it's a joke. Definitely not worth it for serious cyclists - or anyone who wants gear that lasts more than a week.

Was a real fan for many years not now Was a real fan for many years, but wont use them again, zero customer support, really frustrating website. Feels like they have been bought out and abandoned customer care. What I ordered arrived on time and was as described. But I'm not using them again as the customer experience is shocking, like they are being advised by RyanAir on customer service

Took the money and ran Did not send an order having paid for next day delivery - 60 hours on and still waiting for it to be processed. Customer service is non-existent - just a bot to give replies. Avoid at all costs.