Visually not appealing No directions came with order. Also the break system wiring was discounted on both the handle to the tire. I understood it’s a open box but it wasn’t visually appeal for resale in my opinion. I wish I knew it wasn’t refundable/exchangeable otherwise I would have gotten the boxed option.

Husband purchased the Cyclamatic Power… Husband purchased the Cyclamatic Power Plus CX1 Electric Mountain Bike from Shop247. It's great and he is very impressed with the quality! Exactly what he was looking for and he has been thoroughly enjoying riding it. Shop247 shipped the product to us very quickly and it was received in good order. Assembly was simple and no problem. The overall experience is very good. The product is excellent, price was great, shipping was very prompt and we will certainly use Shop247 again. Great experience. Thank you!

I read other views and was a little… I read other views and was a little hesitant but gave them a try. I had a slight problem about my order being but on hold after I placed the order but they solved this issue with one email and my order arrived in a timely fashion. My massage recliner was everything I thought it would be and totally worth $330. I wish the intensity of the massage mechanism was better but it's better than others I found at this price. I can't wait to place my next order!

There were various issues with this… There were various issues with this company that had to be resolved regards to multiple e-bike purchases. I had dealt with at least 4 different customer service representatives including their manager. There is only one person who followed up and got things done! Christopher was the most professional and honest person I can say from memory of my 64 years that I have ever had the pleasure of working with. He should be elevated within the ranks of this company. Thanks to this employee I would be never feel hesitant about recommending this company to my friends and family who have inquired about my electric bike purchase. Regards Robert Schonbrun

Reluctant at first, but now very satisfied... At first I was reluctant to order bikes at shop247.com due to other reviews. But my own experience was good. I ordered two open box folding bikes at shop 247.com. From ordering to receiving them, everything went well, except the torn bike seat. But the costumer service responded right away. I am very satisfied with shop247.com.