Paul Stroup
GBGood luck with dealing with Hdo. Charged my credit card two weeks ago. No contact at all. No tracking number. Site still lists as order processing. Tried to call the so called customer service line 20 times no answer. Finally got a voicemail on the last one but box is full and you can’t even leave a message. No response to email yet either.
S B
GBTerrible to work with Terrible to work with. They do not tell you that there is a delay in fulfilling the order, 10-15 days. Then they provide a tracking number, that does not track anything. Saying that it will update when arrives at its destination. It is been about 3-4 weeks of nothing but troubles with this company.
Miguel Avila
GBI haven't received my order yet since… I haven't received my order yet since December 27 2018 and still the tracking number says pre label since a week ago
Laurel Mecca
GBPoor communication Orders are taking 3 weeks because of Coronavirus... Which is fine, but I would've liked to know that BEFORE I placed my order. Also, it would have been nice if I would've gotten email confirmation or information about shipping, but I had to reach out to them to even find out why orders are delayed. Their voicemail box is full and no one is answering any phone calls so you can't get ahold of anyone via telephone. I might still get my order, but the communication and customer service is lacking big time, I will not order from this company agian.
Garland Lee
GBOutstanding customer service Had an issue with package being scanned at post office. It was showing a sipping label was created but had not been recieved at ppst office. Holly from customer service stayed in contact with me until the package was finally scanned in my town as out for delivery. Because of her going above and beyond in my opinion I will be a customer for life!!!