If you like waiting weeks and weeks for your order I’ve ordered from this store twice. The first time, it took a week to ship the item 10 days to ship the item and over 2 weeks for it to arrive. The price was good so I decided to give them another chance... big mistake. I emailed customer service after waiting a week without notice. In the reply, they state that my order will be delayed 3 weeks due to volume of sales and that I should have been notified at checkout (I was not notified at checkout). This is absolutely ridiculous because there is no way this is due to having too many sales. Today will be 3 weeks since placing my order and still no shipping notice. No way will I give them my business again.

Ordered on Jan 10 and they charged my… Updated: Upon asking to cancel my order, HDO did send my order priority. I won't order again, but it is not a scam, just an apparently overwhelmed business. Ordered on Jan 10 and they charged my card. Then nothing...no status emails, etc. I logged in and it shows the order pending for 3 WEEKS because they are overwhelmed. Starting to think this is a scam.

Terrible to work with Terrible to work with. They do not tell you that there is a delay in fulfilling the order, 10-15 days. Then they provide a tracking number, that does not track anything. Saying that it will update when arrives at its destination. It is been about 3-4 weeks of nothing but troubles with this company.

Good luck with dealing with Hdo. Charged my credit card two weeks ago. No contact at all. No tracking number. Site still lists as order processing. Tried to call the so called customer service line 20 times no answer. Finally got a voicemail on the last one but box is full and you can’t even leave a message. No response to email yet either.

I haven't received my order yet since… I haven't received my order yet since December 27 2018 and still the tracking number says pre label since a week ago