NNeiley
GBGreat Customer Service I ordered a pair of Prana pants from HDO Sports. They were on sale and my expected delivery was to be 3-8 days from the order date. Prana delayed the shipment for almost a month as they were in the middle of a sale. In the end, HDO gave me a 2 day shipping benefit and another 10% off. HDO was in a difficult position with the manufacturer but they kept the customer's interest first and foremost. Great Customer Service! I recommend this shop and will also tell my friends.
Paul Stroup
GBGood luck with dealing with Hdo. Charged my credit card two weeks ago. No contact at all. No tracking number. Site still lists as order processing. Tried to call the so called customer service line 20 times no answer. Finally got a voicemail on the last one but box is full and you can’t even leave a message. No response to email yet either.
Chris H.
GB3 week shipping delays? Wasn't made clear at check out. Like another reviewer noted, 3 week shipping delays, not notified of this when placing order. The slowest shipping I've experienced in years of online shopping. I could have ordered from China and it would have gotten here sooner. Still currently waiting for my order to be shipped. Order confirmation then no word for weeks.
Eric Coyle
GBOrdered on Jan 10 and they charged my… Updated: Upon asking to cancel my order, HDO did send my order priority. I won't order again, but it is not a scam, just an apparently overwhelmed business. Ordered on Jan 10 and they charged my card. Then nothing...no status emails, etc. I logged in and it shows the order pending for 3 WEEKS because they are overwhelmed. Starting to think this is a scam.
Pat Donfro
GBGreat, Great, and Great Great Pricing paired with even better customer service. Love it. Oh yeah, my order shipped fast too! More than pleased. Thanks HDO!