HDO Sport

50 Terminal Street Building 2 Unit 420, 02129, Charlestown, United States
http://www.hdosport.com
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3.25
Based on 20 Reviews

5

50.00%

4

5.00%

3

0.00%

2

10.00%

1

35.00%
About HDO Sport

HDO Sport was established in 2000 with a goal to offer leading edge sports products with world class service from elite athletes. Our mission is to offer fast delivery, expert advice and a straightforward buying experience to all our customers. All of our staff are athletes at Olympic, International and National levels and are committed to offering you a World Class service. Our aim is to offer the best shopping experience to all our customers. Part of this experience is our hands-on, individual approach to each and every customer. We love to make recommendations, suggestions and will provide valuable insights to allow you to make the best decision regarding your purchases. Our customer service initiative is designed to encourage you to call on our team of elite staff for their wealth of value added knowledge and expertise. We'd love to hear from you! We're the experts that will help you make the correct decision relevant to your needs.

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James Mackleson
GB

Definitely buy from Authorized dealers I bought two items within the past year that have since broke, one from this company and one from another company. The other other item (Oakley Goggles) I got a good deal on, where as the North Face backpack I got from HDO Sport I ended up paying full retail. Both orders were effortless and seamless, arriving in good time. Here's the end difference, the goggles from the other company I am completely out, turns out they are not authorized dealers (so to save $15 it ended up costing me the price of the entire item) where as the backpack HDO are authorized dealers, assisted me with the warranty claim, and went the extra mile to get North Face to replace the backpack no charge. Needless to say I am sticking to authorized dealers for big purchases from now on.

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Laurel Mecca
GB

Poor communication Orders are taking 3 weeks because of Coronavirus... Which is fine, but I would've liked to know that BEFORE I placed my order. Also, it would have been nice if I would've gotten email confirmation or information about shipping, but I had to reach out to them to even find out why orders are delayed. Their voicemail box is full and no one is answering any phone calls so you can't get ahold of anyone via telephone. I might still get my order, but the communication and customer service is lacking big time, I will not order from this company agian.

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Miguel Avila
GB

I haven't received my order yet since… I haven't received my order yet since December 27 2018 and still the tracking number says pre label since a week ago

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Nathan Sands
GB

Thank you HDO Sports Thank you HDO Sports. I would highly recommend this company to anyone.

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Bill Hurner
GB

TOP NOTCH! The first words that come to mind are Top Notch. It's funny, nowadays you go into big box stores like REI and you're dealing w/ kids that are just trying to pay their college tuition that don't really know what they're selling. However when I talked to the HDO guys I got the opposite! Their knowledge was great and they got me into the best Salomon running shoes i've ever had. Good prices, good people, Thanks HDO Sport! Godspeed!

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