HDO Sport

50 Terminal Street Building 2 Unit 420, 02129, Charlestown, United States
http://www.hdosport.com
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3.25
Based on 20 Reviews

5

50.00%

4

5.00%

3

0.00%

2

10.00%

1

35.00%
About HDO Sport

HDO Sport was established in 2000 with a goal to offer leading edge sports products with world class service from elite athletes. Our mission is to offer fast delivery, expert advice and a straightforward buying experience to all our customers. All of our staff are athletes at Olympic, International and National levels and are committed to offering you a World Class service. Our aim is to offer the best shopping experience to all our customers. Part of this experience is our hands-on, individual approach to each and every customer. We love to make recommendations, suggestions and will provide valuable insights to allow you to make the best decision regarding your purchases. Our customer service initiative is designed to encourage you to call on our team of elite staff for their wealth of value added knowledge and expertise. We'd love to hear from you! We're the experts that will help you make the correct decision relevant to your needs.

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David Frederick
GB

HDO had a real rarity: 14N hiking boot As I have previously reviewed: The hiking boots purchase was smooth and the price was reasonable and delivery was prompt. Best of all, HDO carried a 14 Narrow boot, a real rarity.

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Eric Coyle
GB

Ordered on Jan 10 and they charged my… Updated: Upon asking to cancel my order, HDO did send my order priority. I won't order again, but it is not a scam, just an apparently overwhelmed business. Ordered on Jan 10 and they charged my card. Then nothing...no status emails, etc. I logged in and it shows the order pending for 3 WEEKS because they are overwhelmed. Starting to think this is a scam.

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William Tan
GB

If you like waiting weeks and weeks for your order I’ve ordered from this store twice. The first time, it took a week to ship the item 10 days to ship the item and over 2 weeks for it to arrive. The price was good so I decided to give them another chance... big mistake. I emailed customer service after waiting a week without notice. In the reply, they state that my order will be delayed 3 weeks due to volume of sales and that I should have been notified at checkout (I was not notified at checkout). This is absolutely ridiculous because there is no way this is due to having too many sales. Today will be 3 weeks since placing my order and still no shipping notice. No way will I give them my business again.

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Laurel Mecca
GB

Poor communication Orders are taking 3 weeks because of Coronavirus... Which is fine, but I would've liked to know that BEFORE I placed my order. Also, it would have been nice if I would've gotten email confirmation or information about shipping, but I had to reach out to them to even find out why orders are delayed. Their voicemail box is full and no one is answering any phone calls so you can't get ahold of anyone via telephone. I might still get my order, but the communication and customer service is lacking big time, I will not order from this company agian.

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Miguel Avila
GB

I haven't received my order yet since… I haven't received my order yet since December 27 2018 and still the tracking number says pre label since a week ago

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