Paul Stroup
GBGood luck with dealing with Hdo. Charged my credit card two weeks ago. No contact at all. No tracking number. Site still lists as order processing. Tried to call the so called customer service line 20 times no answer. Finally got a voicemail on the last one but box is full and you can’t even leave a message. No response to email yet either.
DAVID C
GBGood experience shopping and shipping Good experience shopping and shipping! They also sent a free gift with my purchase which was a nice surprise!
James Mackleson
GBDefinitely buy from Authorized dealers I bought two items within the past year that have since broke, one from this company and one from another company. The other other item (Oakley Goggles) I got a good deal on, where as the North Face backpack I got from HDO Sport I ended up paying full retail. Both orders were effortless and seamless, arriving in good time. Here's the end difference, the goggles from the other company I am completely out, turns out they are not authorized dealers (so to save $15 it ended up costing me the price of the entire item) where as the backpack HDO are authorized dealers, assisted me with the warranty claim, and went the extra mile to get North Face to replace the backpack no charge. Needless to say I am sticking to authorized dealers for big purchases from now on.
Chris H.
GB3 week shipping delays? Wasn't made clear at check out. Like another reviewer noted, 3 week shipping delays, not notified of this when placing order. The slowest shipping I've experienced in years of online shopping. I could have ordered from China and it would have gotten here sooner. Still currently waiting for my order to be shipped. Order confirmation then no word for weeks.
Nathan Sands
GBThank you HDO Sports Thank you HDO Sports. I would highly recommend this company to anyone.