Stylish products but sorely lacking in experience. Nireeka have created a stylish but somewhat flawed ebike. After their CEO, Max went back on a couple of promises he DIRECTLY MADE TO ME over several one on one communications, I lost confidence in the project. However, they appear to honestly be trying their best to fulfil their customers' complaints and have gone above and beyond to remedy the situation which has gone some way to restoring my faith. My own bike is a wonder to look at but does feel more like a prototype than a fully formed product. Final verdict: Nireeka are honest folk with a wickedly good designer at the helm, but sorely lacking in experience and knowhow. Never put down to malice that which can be attributed to incompetence.

Horrible shipping time & customer support while waiting. Originally ordered my Revenant thru Indiegogo on Dec 10, 2022. I didn't actually receive it until 11/26/23. Pitifully slow & no clear answers from Nireeka during that time as to when I would be getting the bike. Despite my asking for, and not getting, a definitive answer, I was surprised in mid Nov. with a notice from Fedex that I had a package coming. No clue as to whom it was from & then low & behold Nov 26, 2023, My bike arrived. I never received ANY tracking information from Nireeka. Deplorable customer service for a $4,900.00 purchase. Unfortunately, I had injured my knee a week prior to it's arrival & had only put it together, no manuals or how to included in the package, just guess work. I'm finally healed enough to ride the bike and needed to find out how to set up the suspension. Looked all over Nireeka.com for the manual, couldn't find it. Tried "chat" & was answered by Helena who was very helpful. Chatting with Helena was the most positive experience I've had with Nireeka. Now that my knee has healed I get to find out if all the hype about the bike is deserved. More later.

Revenant Out of Box Failures Day-1 Received Revenant bike after 7-months. Out of box failures: Front and Rear Brakes! Rear Brake fell apart at the handlebars! Cable just fell out with hydraulic fluid leaking all over. ABS Front Brake failed with similar results and the ABS unit is leaking at multiple locations. Swapping out for a completely new brake set is cost prohibitive due to the need to tie-in motor cutoff-when-braking with any replaced braking system. I have asked for a working replacement or a refund or a local NIREEKA service center that can make right . . . I have even messaged one of the co-owners of Nireeka on LinkedIn as an FYI as I do not expect him to resolve my issue or that of others.

After 2 years waiting to receive the… After 2 years waiting to receive the order of 2 bikes now and after a short period of use I am having problem w/ my bike. Unfortunately the battery is disconnecting and even w/ 60% of power. Already disconnected the both cables, one from rotor and the other from display and the problem persisted, what should a do or review ? BR Paulo

Mega is a perfect bike. Mega is a perfect bike for the forest, snow, sand or asphalt. So much so that I had to buy a second one for my wife. All my friends are very impressed with how well it drives. The entire bike weighs less than 30 kg with the battery, easy to transport on a rack with a hook. Great communication with the team, immediate response to all questions, the entire process from order to receipt took several months. It's worth the wait. I recommend to everyone.