Stevie Humphries
GBHighly recommended With so many shops inflating prices during lockdown it was refreshing to buy from a company that kept the price fair and was so efficient with delivery. I would recommend this company to everyone wanting clear easy advice. I've already told a friend about them & now she's looking at a bike from them.
Jz Lauratis
GBHorrible shipping time & customer support while waiting. Originally ordered my Revenant thru Indiegogo on Dec 10, 2022. I didn't actually receive it until 11/26/23. Pitifully slow & no clear answers from Nireeka during that time as to when I would be getting the bike. Despite my asking for, and not getting, a definitive answer, I was surprised in mid Nov. with a notice from Fedex that I had a package coming. No clue as to whom it was from & then low & behold Nov 26, 2023, My bike arrived. I never received ANY tracking information from Nireeka. Deplorable customer service for a $4,900.00 purchase. Unfortunately, I had injured my knee a week prior to it's arrival & had only put it together, no manuals or how to included in the package, just guess work. I'm finally healed enough to ride the bike and needed to find out how to set up the suspension. Looked all over Nireeka.com for the manual, couldn't find it. Tried "chat" & was answered by Helena who was very helpful. Chatting with Helena was the most positive experience I've had with Nireeka. Now that my knee has healed I get to find out if all the hype about the bike is deserved. More later.
Mike Jagla
GBRevenant Out of Box Failures Day-1 Received Revenant bike after 7-months. Out of box failures: Front and Rear Brakes! Rear Brake fell apart at the handlebars! Cable just fell out with hydraulic fluid leaking all over. ABS Front Brake failed with similar results and the ABS unit is leaking at multiple locations. Swapping out for a completely new brake set is cost prohibitive due to the need to tie-in motor cutoff-when-braking with any replaced braking system. I have asked for a working replacement or a refund or a local NIREEKA service center that can make right . . . I have even messaged one of the co-owners of Nireeka on LinkedIn as an FYI as I do not expect him to resolve my issue or that of others.
Lance Baker
GBNireeka have said delivery b4 Xmas 👍 Ok an update, even tho it feels like forever ago the bike was prdrred, early june, i hear from nireeka and get a pist office delivery number so watchbthis space i really hope they come good on their promis of actally me getting the bike. Nireeka have still not delivered the nireeka mega they promised in September, I paid in early June 2023 for an 6-8 week delivery!! No bike £4500 gbp spent. No phone number No communication. AND NO BIKE!!! I wish I'd read up all the complaints about them. I was really looking forwards to getting it but tbh I just want my money back in full.AVOID!!!
Richard Lundberg
GBI recieved my Mega the other day I recieved my Mega the other day. Came in perfect shape. Arrived much sooner than expected. Noreeka kept me updated through the build process each week. Great value for what you get compared to other brands out there. Raining so haven't given it a good road test. But seems to work just fine. Had an issue but Noreeka got back to me right away and resolved my issue with in an hour after posting on my account. Ordered July 28 and received November 4. Was pretty concerned about sending 5k to a company and hoping to see something some day. But no worries dealing with Noreeka.