Horrible shipping time & customer support while waiting. Originally ordered my Revenant thru Indiegogo on Dec 10, 2022. I didn't actually receive it until 11/26/23. Pitifully slow & no clear answers from Nireeka during that time as to when I would be getting the bike. Despite my asking for, and not getting, a definitive answer, I was surprised in mid Nov. with a notice from Fedex that I had a package coming. No clue as to whom it was from & then low & behold Nov 26, 2023, My bike arrived. I never received ANY tracking information from Nireeka. Deplorable customer service for a $4,900.00 purchase. Unfortunately, I had injured my knee a week prior to it's arrival & had only put it together, no manuals or how to included in the package, just guess work. I'm finally healed enough to ride the bike and needed to find out how to set up the suspension. Looked all over Nireeka.com for the manual, couldn't find it. Tried "chat" & was answered by Helena who was very helpful. Chatting with Helena was the most positive experience I've had with Nireeka. Now that my knee has healed I get to find out if all the hype about the bike is deserved. More later.

After 2 years waiting to receive the… After 2 years waiting to receive the order of 2 bikes now and after a short period of use I am having problem w/ my bike. Unfortunately the battery is disconnecting and even w/ 60% of power. Already disconnected the both cables, one from rotor and the other from display and the problem persisted, what should a do or review ? BR Paulo

Nireeka have said delivery b4 Xmas 👍 Ok an update, even tho it feels like forever ago the bike was prdrred, early june, i hear from nireeka and get a pist office delivery number so watchbthis space i really hope they come good on their promis of actally me getting the bike. Nireeka have still not delivered the nireeka mega they promised in September, I paid in early June 2023 for an 6-8 week delivery!! No bike £4500 gbp spent. No phone number No communication. AND NO BIKE!!! I wish I'd read up all the complaints about them. I was really looking forwards to getting it but tbh I just want my money back in full.AVOID!!!

Ordered a bike prime 4 in september… got it Ordered a bike prime 4 in september arrived in january in good shape all parts included. works fine. these people have the WORST contacting and I wonder if anybody is really there or is this a fake front for a china bicycle place. I didn't know if i would ever get anything was pretty happy I did. If they are going to act like this spending 3300 isn't going to happen again.

Initial reaction, 7 days after ordering Mega 1500 Don’t normally write reviews but thought I would from a UK consumer perspective. Considered ordering a Mega 1500, after reading reviews I was unsure, not because of concerns over the quality but when and if what I ordered would arrive. I contacted Nireeka to ask some questions and raise my concerns, turned out they had a bike in the UK (although it had some upgrades that couldn’t be changed). I decided to buy the bike and ordered 26th January, it arrived 7 days later on 2nd Feb. Up to now all I’ve managed to do is unbox and put together, initial reaction after short road test is the bike lives up to its promises in terms of spec and quality, and Nireeka did everything they said they would. The bike has no issues and the spec was exactly what I was expecting. I’ll drop another review when I’ve has]d it a few weeks.