Horrible reliability when it comes to… Horrible reliability when it comes to shipping. Ordered boots needed for a trip 4 weeks in advance. When I realized two weeks in that they hadn't arrived I reached out and they said, "Oops. Looks like they got lost in transit." In today's age of easily accessible AI this is unacceptable. They absolutely should have been on top of that without me asking. Didn't offer me anything for having to scramble last minute to find what I needed. Will never order from evo again.

Defective ski warranty not honoured Purchased 2023 Line Chromic Ski's. After 3 weeks of use (5-6 times) the top sheet started seperating from the ski. Line's Warranty states "Delaminating of topsheet" is covered. Evo claimed this is topsheet chipping and is not honouring the warranty. Pursuing other support avenues (Line direct, Credit Card)

Nando sales man Nando one of the best guys in the shop knows what he is talking about. Every helpful in getting the right gear for me will take his time with you. Definitely will recommend him to everyone.

Only great experiences at Evo I've only ever had great experiences with Evo. From the Portland store where I outfitted most of my new gear last year (boots, helmet, goggles), to the online customer service that just helped me pick out a new board, Evo is beyond trusted by me and my friends and just loved. Joshua C from the phone customer service line was just so helpful, nice, and got me full of stoke! Thanks for being a solid place to spend lots of $$ but feel great about it.

Good Having a few extra images that display the outside and inside of the item would be beneficial. But overall it's good