I’m sick and tired of tactics of Stark… I’m sick and tired of tactics of Stark drive to irritate negative reviewer by asking same questions over and over again through Trustpilot. I highly doubt that they are doing same for positive reviewers if indeed they are real legitimate reviewers. I provided order number, my name and email and not once received any query from them. What they are doing is to discredit my negative review and only allowing positive reviews. Now I truly believe they are very unethical. Hope they spend their energy to address problems for customer rather than paying attention to negative reviews. When you start caring your customer, negative reviews will fade away. Maybe it’s too easy to ignore common sense.

Judical dispute is becoming more likely. Update may 8, 2018 – Third version of my report after Stark claims the content of 2nd. So far I have not received the missing parts. Also there is no approval for the EU available. Stark told me not the truth and it seems, that a judicial dispute is becoming more likely. March 28, 2018 - Second version of my report after Stark claims the content of 1st. Below a short version of it. April 28, 2017 - I requested by email from Stark whether the model Advance has an approval for the EU. Stark answered me by email the same day with "yes we do" April 29, 2017 - I ordered two Ebikes, model Advance, with 500 W engine. May 26, 2017 - I wrote in a chat with Stark that the German Federal Motor Transport Authority can not find the registration in the database. I asked him for the EU registration number of the Advance model. Stark responded to me in the same chat session "registration wants to be completed in time for our deliveries". From this chat I have a screenshot as proof. January 22, 2018 - I received the two Ebikes via TNT. The ebikes were scratched and partly incomplete. There were no EU type registration/approval papers. On my complaint list Stark has only once answered. After that no longer, although I reminded him 5 times in writing.

Solid bike - well built Solid bike, very well built. Got it yesterday after a long wait - relatively speaking - 7 months.. Took it for my commute today and satisfy so far. Ride well and maintain a good steady speed. As i got the Advanced version with all bells and whistles, i am still learning how the whole things reacts and mostly, what button does what... I went through FAQ and not really found any links on « Getting started » with this bike.... any suggestions? Also, how do we modify that max speed!?

Product Perfect - Weak Service Service was indeed weak. Like most of starks customers, im sure i can relate to the stressful, worrying, helpless feelings that starks customer service provided. I waited about 6 months to get my bike and mistakenly relied on thinking i would recieve it in a timely manner. Yet..... it was like everything changed when UPS knocked on my door. Product perfect. Rode smoothly. Yet needed an instruction manual.

Bike of the Ages I've had two electric bikes before this and though they were nice, they're nothing compared to the Stark Drive City. This bike is superb and quite luxurious. The mere design is breathtaking and the performance is second to none. I enjoy long drives with the marvellous bike and nothing beats having the wind blowing through your hair on a cool afternoon. The locking mechanism is very clever and saves me time from worrying if someone will tamper with my battery. I'd definitely recommend anyone to try this and if their as happy as I am just give me a thumbs up.