Poor Customer Service My Experience with Stark Drive has been very Bad! Their Email responses are vague and not Informative! The best part about this company is the Bike itself, The Bike is of great quality However, I know a bit about running a Business and one thing I learned is take Criticism as a Positive to Improve and they do the exact opposite of that! They refuse to respond to any of the other Backers who are also frustrated! They need to fix a lot things if they even expect to stay around! I mean what kind of company refuses to help their Customers? Other then that the Bike is Amazing! Very well built and works great! 4 stars for the Bike, Improve on Customer Service and I'll add a star

Purchased one just before Christmas Purchased one just before Christmas, picked it up from the shop in Stockholm. It was easy to assemble all parts were good. The Swedish government will refund 25% of the cost as a campaign to promote electric bicycles. I intend to order three more later this year. With the government refund I will get one bike for free. I feel sorry for the guy in Australia who lost his bike to the customs. Seems like a stupid behavior from a government, concedering the environmental advantages with a e-bike

had it for over a year had it for over a year. use it to commute to work (20miles roundtrip) Goods: 1) looks good 2) battery lasts for up to 40miles 3) decent price. although not a fan of hiding $200 shipment fee! Needs improvement: 1) Super heavy. doesnt feel like a bicycle. make it lighter roadbike like pls. 2) parts were finicky: i had to get replacement brakes, readjust paddle (came apart during ride!), and tighten the latch that folds the bike (came apart during ride!). Get the powerful motor because mine (350W 9amph) feels slow and heavy.

Solid bike - well built Solid bike, very well built. Got it yesterday after a long wait - relatively speaking - 7 months.. Took it for my commute today and satisfy so far. Ride well and maintain a good steady speed. As i got the Advanced version with all bells and whistles, i am still learning how the whole things reacts and mostly, what button does what... I went through FAQ and not really found any links on « Getting started » with this bike.... any suggestions? Also, how do we modify that max speed!?

Brilliant product I waited over a year for my Stark bike .. It finally arrived about two weeks ago and I have to say it’s brilliant .. It far exceeds expectations . Very well made and an excellent specification ... The year wait was very frustrating indeed as any meaningful and specific customer liaison was poor to say the least ...However , in view of the quality product now received , all this can be forgiven ... Only negative now is that there are no instructions in respect of the electronic controls ... I’m still trying to figure a few out .. I strongly recommend this bike as a good buy