had it for over a year had it for over a year. use it to commute to work (20miles roundtrip) Goods: 1) looks good 2) battery lasts for up to 40miles 3) decent price. although not a fan of hiding $200 shipment fee! Needs improvement: 1) Super heavy. doesnt feel like a bicycle. make it lighter roadbike like pls. 2) parts were finicky: i had to get replacement brakes, readjust paddle (came apart during ride!), and tighten the latch that folds the bike (came apart during ride!). Get the powerful motor because mine (350W 9amph) feels slow and heavy.

Poor Customer Service My Experience with Stark Drive has been very Bad! Their Email responses are vague and not Informative! The best part about this company is the Bike itself, The Bike is of great quality However, I know a bit about running a Business and one thing I learned is take Criticism as a Positive to Improve and they do the exact opposite of that! They refuse to respond to any of the other Backers who are also frustrated! They need to fix a lot things if they even expect to stay around! I mean what kind of company refuses to help their Customers? Other then that the Bike is Amazing! Very well built and works great! 4 stars for the Bike, Improve on Customer Service and I'll add a star

Vorsicht! Nicht zu empfehlen! Gibt es nur Ärger! Nach fast 10 Monaten sind die Bikes endlich geliefert worden! Es gab viele Lügen und Versprechungen seitens Stark Drive! Leider sind die bestellten Bikes nicht vollständig! Die bestellten Schutzbleche fehlen und man bekommt keine Reaktion von Stark Drive! Ein Fahrrad wurde beim Versand oder auch direkt beim verpacken durch den Hersteller beschädigt! Des weiteren fehlte der Akku bei einem Bike! Fotos von der Beschädigung und eine Bitte um nachliefern der Schutzbleche werden ignoriert! Mehrere Emails werden einfach ignoriert! Eine Reaktion habe ich dann doch bekommen: Please return the bikes. The shipping address is Shenzhen china. Please get back to us which carrier you will use. Return shipping costs are your responsibility. Be sure to inform the carrier you are sending high capacity lithium batteries. Wegen des Akkus ist es nicht möglich die Fahrräder nach China zurück zusenden! Was nicht geliefert wird, wird nicht erstattet und auch nicht nachgeliefert! Garantie gibt es dann anscheinend auch nicht, da man auf Reklamationen einfach nicht reagiert! Überlegt euch gut, ob Ihr ein Fahrrad bestellen wollt, da es nach der Bestellung kein Widerruf gibt und mit PayPal seid ihr auch nicht abgesichert, da Crowndfunding bei PayPal nicht abgesichert ist!! Google translate: After almost 10 months, the bikes have finally been delivered! There were many lies and promises from Stark Drive! Unfortunately, the ordered bikes are not complete! The ordered fenders are missing and you get no reaction from Stark Drive! A bicycle was damaged during shipping or directly when packaging by the manufacturer! Furthermore, the battery was missing on a bike! Photos of the damage and a request to resupply the fenders are ignored! Several emails are simply ignored! I got a reaction after all: Please return the bikes. The shipping address is Shenzhen China. Please get back to us which carrier you will use. Return shipping costs are your responsibility. Be sure to inform the carrier you are sending high capacity lithium batteries. Because of the battery, it is not possible to send the bikes back to China! What is not delivered, will not be refunded and not re-delivered! Apparently there is no guarantee either, because you simply do not react to complaints! Think well, if you want to order a bike, because there is no revocation after the order and with PayPal you are not hedged, as crownfunding at PayPal is not secured!

Solid bike - well built Solid bike, very well built. Got it yesterday after a long wait - relatively speaking - 7 months.. Took it for my commute today and satisfy so far. Ride well and maintain a good steady speed. As i got the Advanced version with all bells and whistles, i am still learning how the whole things reacts and mostly, what button does what... I went through FAQ and not really found any links on « Getting started » with this bike.... any suggestions? Also, how do we modify that max speed!?

This might be the biggest con out… This might be the biggest con out there. They shipped me a “stock” bike 4 months later. Then it was a different bike than what I ordered. They told me I could ship it back but I had to pay for shipping. Then there were missing parts that have still yet to show up 5 months later. No bike shop will touch these bikes. They will blame you for everything wrong. They stole my money.