Joe Hayes
SEGreat value electric bike Good quality, well built and easy to assemble bike. Delays are expected with many Kickstarter and crowd funded projects but I appreciated Oscar keeping us updated and being honest. Great value!
C A FOU
GBBrilliant product I waited over a year for my Stark bike .. It finally arrived about two weeks ago and I have to say it’s brilliant .. It far exceeds expectations . Very well made and an excellent specification ... The year wait was very frustrating indeed as any meaningful and specific customer liaison was poor to say the least ...However , in view of the quality product now received , all this can be forgiven ... Only negative now is that there are no instructions in respect of the electronic controls ... I’m still trying to figure a few out .. I strongly recommend this bike as a good buy
Hong Kim
GBI’m sick and tired of tactics of Stark… I’m sick and tired of tactics of Stark drive to irritate negative reviewer by asking same questions over and over again through Trustpilot. I highly doubt that they are doing same for positive reviewers if indeed they are real legitimate reviewers. I provided order number, my name and email and not once received any query from them. What they are doing is to discredit my negative review and only allowing positive reviews. Now I truly believe they are very unethical. Hope they spend their energy to address problems for customer rather than paying attention to negative reviews. When you start caring your customer, negative reviews will fade away. Maybe it’s too easy to ignore common sense.
1234
GBProduct Perfect - Weak Service Service was indeed weak. Like most of starks customers, im sure i can relate to the stressful, worrying, helpless feelings that starks customer service provided. I waited about 6 months to get my bike and mistakenly relied on thinking i would recieve it in a timely manner. Yet..... it was like everything changed when UPS knocked on my door. Product perfect. Rode smoothly. Yet needed an instruction manual.
David Instone-Brewer
GBThis is a GREAT bike This is a GREAT bike, with impressive features - see my unboxing and assembly video. I'm a Cambridge accademic, so I know about cycling, though I'm not a mechanic. It was easy, though there were some surprises. see YouTube pfo7m7rJlN8 There was some damage in transit and I'm having problems getting a response from them about this, but hopefully this will be sorted.