Terrible experience Terrible experience. Battery hasn’t lasted more than a few months. This product is cheap for good reasons. The Stark bike didn’t include delivery so became a very expensive ordeal with Customs duties etc. They ask for a delivery address then only deliver to the nearest port.

Really amazing purchase that included a weird error I love the design of the bike and it feels really nice to ride it around my city. Friends that I pass by with the bike gets impressed, and it does indeed feels like a very great purchase! On the other side: When I turned on the electric power, I felt amazed that I cycled so fast that I almost got scared. But for some reason the electricity kinda stopped working on the first day riding out of nowhere. It probably isn't the company's fault but one of the manufacturers, and it feels kinda complex to ask the company for a fix, so I might go to a third party to check this up.

Product Perfect - Weak Service Service was indeed weak. Like most of starks customers, im sure i can relate to the stressful, worrying, helpless feelings that starks customer service provided. I waited about 6 months to get my bike and mistakenly relied on thinking i would recieve it in a timely manner. Yet..... it was like everything changed when UPS knocked on my door. Product perfect. Rode smoothly. Yet needed an instruction manual.

Poor Customer Service My Experience with Stark Drive has been very Bad! Their Email responses are vague and not Informative! The best part about this company is the Bike itself, The Bike is of great quality However, I know a bit about running a Business and one thing I learned is take Criticism as a Positive to Improve and they do the exact opposite of that! They refuse to respond to any of the other Backers who are also frustrated! They need to fix a lot things if they even expect to stay around! I mean what kind of company refuses to help their Customers? Other then that the Bike is Amazing! Very well built and works great! 4 stars for the Bike, Improve on Customer Service and I'll add a star

Great value electric bike Good quality, well built and easy to assemble bike. Delays are expected with many Kickstarter and crowd funded projects but I appreciated Oscar keeping us updated and being honest. Great value!