Really amazing purchase that included a weird error I love the design of the bike and it feels really nice to ride it around my city. Friends that I pass by with the bike gets impressed, and it does indeed feels like a very great purchase! On the other side: When I turned on the electric power, I felt amazed that I cycled so fast that I almost got scared. But for some reason the electricity kinda stopped working on the first day riding out of nowhere. It probably isn't the company's fault but one of the manufacturers, and it feels kinda complex to ask the company for a fix, so I might go to a third party to check this up.

I’m sick and tired of tactics of Stark… I’m sick and tired of tactics of Stark drive to irritate negative reviewer by asking same questions over and over again through Trustpilot. I highly doubt that they are doing same for positive reviewers if indeed they are real legitimate reviewers. I provided order number, my name and email and not once received any query from them. What they are doing is to discredit my negative review and only allowing positive reviews. Now I truly believe they are very unethical. Hope they spend their energy to address problems for customer rather than paying attention to negative reviews. When you start caring your customer, negative reviews will fade away. Maybe it’s too easy to ignore common sense.

This might be the biggest con out… This might be the biggest con out there. They shipped me a “stock” bike 4 months later. Then it was a different bike than what I ordered. They told me I could ship it back but I had to pay for shipping. Then there were missing parts that have still yet to show up 5 months later. No bike shop will touch these bikes. They will blame you for everything wrong. They stole my money.

Vorsicht! Nicht zu empfehlen! Gibt es nur Ärger! Nach fast 10 Monaten sind die Bikes endlich geliefert worden! Es gab viele Lügen und Versprechungen seitens Stark Drive! Leider sind die bestellten Bikes nicht vollständig! Die bestellten Schutzbleche fehlen und man bekommt keine Reaktion von Stark Drive! Ein Fahrrad wurde beim Versand oder auch direkt beim verpacken durch den Hersteller beschädigt! Des weiteren fehlte der Akku bei einem Bike! Fotos von der Beschädigung und eine Bitte um nachliefern der Schutzbleche werden ignoriert! Mehrere Emails werden einfach ignoriert! Eine Reaktion habe ich dann doch bekommen: Please return the bikes. The shipping address is Shenzhen china. Please get back to us which carrier you will use. Return shipping costs are your responsibility. Be sure to inform the carrier you are sending high capacity lithium batteries. Wegen des Akkus ist es nicht möglich die Fahrräder nach China zurück zusenden! Was nicht geliefert wird, wird nicht erstattet und auch nicht nachgeliefert! Garantie gibt es dann anscheinend auch nicht, da man auf Reklamationen einfach nicht reagiert! Überlegt euch gut, ob Ihr ein Fahrrad bestellen wollt, da es nach der Bestellung kein Widerruf gibt und mit PayPal seid ihr auch nicht abgesichert, da Crowndfunding bei PayPal nicht abgesichert ist!! Google translate: After almost 10 months, the bikes have finally been delivered! There were many lies and promises from Stark Drive! Unfortunately, the ordered bikes are not complete! The ordered fenders are missing and you get no reaction from Stark Drive! A bicycle was damaged during shipping or directly when packaging by the manufacturer! Furthermore, the battery was missing on a bike! Photos of the damage and a request to resupply the fenders are ignored! Several emails are simply ignored! I got a reaction after all: Please return the bikes. The shipping address is Shenzhen China. Please get back to us which carrier you will use. Return shipping costs are your responsibility. Be sure to inform the carrier you are sending high capacity lithium batteries. Because of the battery, it is not possible to send the bikes back to China! What is not delivered, will not be refunded and not re-delivered! Apparently there is no guarantee either, because you simply do not react to complaints! Think well, if you want to order a bike, because there is no revocation after the order and with PayPal you are not hedged, as crownfunding at PayPal is not secured!

had it for over a year had it for over a year. use it to commute to work (20miles roundtrip) Goods: 1) looks good 2) battery lasts for up to 40miles 3) decent price. although not a fan of hiding $200 shipment fee! Needs improvement: 1) Super heavy. doesnt feel like a bicycle. make it lighter roadbike like pls. 2) parts were finicky: i had to get replacement brakes, readjust paddle (came apart during ride!), and tighten the latch that folds the bike (came apart during ride!). Get the powerful motor because mine (350W 9amph) feels slow and heavy.