Worst company ever. Worst company ever. Now that’s the response I was looking for! Thank you Stark. Keep that up and you’ll see your reviews quickly climb!

I bought into the Stark Drive startup… I bought into the Stark Drive startup and having been involved with other such ventures I knew some what to expect. BUT. Since having been an investor in this startup Ive not been subject to any kind of after delivery customer service. The battery for the bike they sent me is faulty and can i get any kind of corespondence out of the company? no non. I am having difficulties with Stark Drive and its owner and it seems anyone at this company gives a hoot about its backers / customers. Stark Drive, you can report this post in under 5 minutes??? look after your customers the same will you. REPLY FROM Stark Drive....... Cont. They write... Thank you for the review however we had already contacted you and informed you a new battery could be sent out if you were to send back your existing one for analysis, !!!! My Reply, You only contacted me because I had posted how I felt on Trust pilot, so dont say you had already contacted me. Thats a lie. They also write........ we have already done this is a very few other cases but you refused to send your pack, there is unfortunately nothing we can do if you do not follow our warranty procedures. My Reply,,,,, What are you trying to say in the first half of this paragraph? it does not make sense, and yes I refused to send back my battery under your warranty as you expected me to ( in your words ) wait while the battery was sent back to the manufacturer for analysis! leaving me with a useless and un use-able product, for how long? I was'nt willing to find out as your RSVP process to questions is very very lapsed, not taking into account the amount of time it takes your company to send articles by post or courier. I will source a new battery for my bike that has a useful warranty process.

Bike of the Ages I've had two electric bikes before this and though they were nice, they're nothing compared to the Stark Drive City. This bike is superb and quite luxurious. The mere design is breathtaking and the performance is second to none. I enjoy long drives with the marvellous bike and nothing beats having the wind blowing through your hair on a cool afternoon. The locking mechanism is very clever and saves me time from worrying if someone will tamper with my battery. I'd definitely recommend anyone to try this and if their as happy as I am just give me a thumbs up.

Solid bike - well built Solid bike, very well built. Got it yesterday after a long wait - relatively speaking - 7 months.. Took it for my commute today and satisfy so far. Ride well and maintain a good steady speed. As i got the Advanced version with all bells and whistles, i am still learning how the whole things reacts and mostly, what button does what... I went through FAQ and not really found any links on « Getting started » with this bike.... any suggestions? Also, how do we modify that max speed!?

sad simply sad The bikes (i ordered two) came via FedEx more then a month past the date i was told to expect them. upon arrival the bikes were damaged from poor packaging and possibly choice of shipper. after getting a chance to ride the bikes i noticed preexisting damage from when the bikes where build. i had other professionals look at the bikes to confirm what i was seeing. i can not find a shop to work on the bikes due to compatibility and availability of parts. the customer service with the company is dismal and the provided information is general in nature much sky of what is needed to maintain my bikes. the company is not willing to inform me of the parts i need and has stopped all communication with me in regards to these two bikes. one of which i have never been able to use the electric component of. very sad maybe my expectations where to high