Product Perfect - Weak Service Service was indeed weak. Like most of starks customers, im sure i can relate to the stressful, worrying, helpless feelings that starks customer service provided. I waited about 6 months to get my bike and mistakenly relied on thinking i would recieve it in a timely manner. Yet..... it was like everything changed when UPS knocked on my door. Product perfect. Rode smoothly. Yet needed an instruction manual.

Great value electric bike Good quality, well built and easy to assemble bike. Delays are expected with many Kickstarter and crowd funded projects but I appreciated Oscar keeping us updated and being honest. Great value!

I’m sick and tired of tactics of Stark… I’m sick and tired of tactics of Stark drive to irritate negative reviewer by asking same questions over and over again through Trustpilot. I highly doubt that they are doing same for positive reviewers if indeed they are real legitimate reviewers. I provided order number, my name and email and not once received any query from them. What they are doing is to discredit my negative review and only allowing positive reviews. Now I truly believe they are very unethical. Hope they spend their energy to address problems for customer rather than paying attention to negative reviews. When you start caring your customer, negative reviews will fade away. Maybe it’s too easy to ignore common sense.

Really amazing purchase that included a weird error I love the design of the bike and it feels really nice to ride it around my city. Friends that I pass by with the bike gets impressed, and it does indeed feels like a very great purchase! On the other side: When I turned on the electric power, I felt amazed that I cycled so fast that I almost got scared. But for some reason the electricity kinda stopped working on the first day riding out of nowhere. It probably isn't the company's fault but one of the manufacturers, and it feels kinda complex to ask the company for a fix, so I might go to a third party to check this up.

Worst company ever. Worst company ever. Now that’s the response I was looking for! Thank you Stark. Keep that up and you’ll see your reviews quickly climb!