
Joe Hayes
SEGreat value electric bike Good quality, well built and easy to assemble bike. Delays are expected with many Kickstarter and crowd funded projects but I appreciated Oscar keeping us updated and being honest. Great value!

Jimmy
SEPurchased one just before Christmas Purchased one just before Christmas, picked it up from the shop in Stockholm. It was easy to assemble all parts were good. The Swedish government will refund 25% of the cost as a campaign to promote electric bicycles. I intend to order three more later this year. With the government refund I will get one bike for free. I feel sorry for the guy in Australia who lost his bike to the customs. Seems like a stupid behavior from a government, concedering the environmental advantages with a e-bike

Dayton
GBsad simply sad The bikes (i ordered two) came via FedEx more then a month past the date i was told to expect them. upon arrival the bikes were damaged from poor packaging and possibly choice of shipper. after getting a chance to ride the bikes i noticed preexisting damage from when the bikes where build. i had other professionals look at the bikes to confirm what i was seeing. i can not find a shop to work on the bikes due to compatibility and availability of parts. the customer service with the company is dismal and the provided information is general in nature much sky of what is needed to maintain my bikes. the company is not willing to inform me of the parts i need and has stopped all communication with me in regards to these two bikes. one of which i have never been able to use the electric component of. very sad maybe my expectations where to high

AL
NLVorsicht! Nicht zu empfehlen! Gibt es nur Ärger! Nach fast 10 Monaten sind die Bikes endlich geliefert worden! Es gab viele Lügen und Versprechungen seitens Stark Drive! Leider sind die bestellten Bikes nicht vollständig! Die bestellten Schutzbleche fehlen und man bekommt keine Reaktion von Stark Drive! Ein Fahrrad wurde beim Versand oder auch direkt beim verpacken durch den Hersteller beschädigt! Des weiteren fehlte der Akku bei einem Bike! Fotos von der Beschädigung und eine Bitte um nachliefern der Schutzbleche werden ignoriert! Mehrere Emails werden einfach ignoriert! Eine Reaktion habe ich dann doch bekommen: Please return the bikes. The shipping address is Shenzhen china. Please get back to us which carrier you will use. Return shipping costs are your responsibility. Be sure to inform the carrier you are sending high capacity lithium batteries. Wegen des Akkus ist es nicht möglich die Fahrräder nach China zurück zusenden! Was nicht geliefert wird, wird nicht erstattet und auch nicht nachgeliefert! Garantie gibt es dann anscheinend auch nicht, da man auf Reklamationen einfach nicht reagiert! Überlegt euch gut, ob Ihr ein Fahrrad bestellen wollt, da es nach der Bestellung kein Widerruf gibt und mit PayPal seid ihr auch nicht abgesichert, da Crowndfunding bei PayPal nicht abgesichert ist!! Google translate: After almost 10 months, the bikes have finally been delivered! There were many lies and promises from Stark Drive! Unfortunately, the ordered bikes are not complete! The ordered fenders are missing and you get no reaction from Stark Drive! A bicycle was damaged during shipping or directly when packaging by the manufacturer! Furthermore, the battery was missing on a bike! Photos of the damage and a request to resupply the fenders are ignored! Several emails are simply ignored! I got a reaction after all: Please return the bikes. The shipping address is Shenzhen China. Please get back to us which carrier you will use. Return shipping costs are your responsibility. Be sure to inform the carrier you are sending high capacity lithium batteries. Because of the battery, it is not possible to send the bikes back to China! What is not delivered, will not be refunded and not re-delivered! Apparently there is no guarantee either, because you simply do not react to complaints! Think well, if you want to order a bike, because there is no revocation after the order and with PayPal you are not hedged, as crownfunding at PayPal is not secured!

Colby Bergeron
GBThis might be the biggest con out… This might be the biggest con out there. They shipped me a “stock” bike 4 months later. Then it was a different bike than what I ordered. They told me I could ship it back but I had to pay for shipping. Then there were missing parts that have still yet to show up 5 months later. No bike shop will touch these bikes. They will blame you for everything wrong. They stole my money.