had it for over a year had it for over a year. use it to commute to work (20miles roundtrip) Goods: 1) looks good 2) battery lasts for up to 40miles 3) decent price. although not a fan of hiding $200 shipment fee! Needs improvement: 1) Super heavy. doesnt feel like a bicycle. make it lighter roadbike like pls. 2) parts were finicky: i had to get replacement brakes, readjust paddle (came apart during ride!), and tighten the latch that folds the bike (came apart during ride!). Get the powerful motor because mine (350W 9amph) feels slow and heavy.

Very unprofessional Everything was going good until Stark drive and UPS delivered to my old address, where the bike was taken by someone. Stark drives "customer support" is a complete joke. I was in contact with them through several emails, in which I was respectful with each one. Long story short, after they basically told me I'm screwed, they stopped replying to me completely. Very, very unprofessional in my honest opinion. Update: It now seems they are trying to start a lawsuit against me for giving this review. 10/30/18 Update: It seems they have gotten new customer service, although it seems they are motivated by my bad review more than anything. I have finally recieved my bike. I haven't been on it yet but it looks nice. It did not come with instructions so I was left to figure it out myself. I'm writing this review before riding it because Stark drive is pushing me to change my review "since I have received my bike". I'm glad I now have my bike, but getting a bike with Stark drive seems like a gamble. You might be very happy with your experience, or you might have one like mine.

Great value electric bike Good quality, well built and easy to assemble bike. Delays are expected with many Kickstarter and crowd funded projects but I appreciated Oscar keeping us updated and being honest. Great value!

Terrible experience Terrible experience. Battery hasn’t lasted more than a few months. This product is cheap for good reasons. The Stark bike didn’t include delivery so became a very expensive ordeal with Customs duties etc. They ask for a delivery address then only deliver to the nearest port.

Brilliant product I waited over a year for my Stark bike .. It finally arrived about two weeks ago and I have to say it’s brilliant .. It far exceeds expectations . Very well made and an excellent specification ... The year wait was very frustrating indeed as any meaningful and specific customer liaison was poor to say the least ...However , in view of the quality product now received , all this can be forgiven ... Only negative now is that there are no instructions in respect of the electronic controls ... I’m still trying to figure a few out .. I strongly recommend this bike as a good buy