Ordered what I wanted, they send whatever they wanted. Ordered a pair of shoes that were in stock.. the color i wanted.. in stock. order goes through, received confirmation. Ordered same shoe different color from a different website right after this purchase, received in 2 days. Purchase from Grivet took about a week to receive.. and wasn't the same color I ordered.. WASN'T EVEN THE CORRECT SHOE. They sold out of the size and color I wanted so instead of a call just threw a pair of any old shoe in any color they felt they thought i would like from the 5 minutes i spent on their website they figured they knew my tastes from all the stuff we been through together.. so long story short call in advance DO NOT USE ONLINE ORDERING make sure they have what you want in front of them or just get whatever they feel you should have.. then have to go through the ordeal of sending their shipment back to them and still not get what you want in the first place.

Disappointed in shipping time Disappointed in shipping time. As seller on Amazon, shipping time is 2 days. When purchased from Grivet website, shipping was 1 week. Return policy is also different. I compare only because Grivet is seller on Amazon.

It again I do not like websites where you place an order, they charge your card, then a few days later send an email stating no longer available.

I ordered a winter coat before Black…r. I ordered a winter coat before Black Friday and I just now got an email saying that they no longer can fulfill it. Very upset. I missed out on Black Friday sales. Very poor customer service.

needlessly complicated shipping and payment process The order went through but I was unable to use a visa gift card because it didn’t have my name on it. I was able to use it on amazon later. When entering the delivery address it kept defaulting to my home address rather than the address that I would be staying at for the holidays, necessitating several re-tries. Otherwise it went well