roy
AUepoxy fish surfboard from GSI, paddles well, surfs well and I'm enjoying getting back into surfing, My one disappointment is the board arrived with a indent on the bottom, Requires shipping with more protection. ie bubble wrap
Bryan
GBOrdered a salt gypsy Ordered a salt gypsy. Rode under 5 times and the board is delaming. Will not help me, will not offer a replacement because its older than 90 days. Offered me a vip code to buy another board.. Why would I buy another board when this one is falling apart. A 700 dollar board should not be delaming the way this is. Super disappointed. Edited: As the company has said the board is 3 years old. The boards been ridden a few times. 3 years old or not it should not be delaming right now the way that it is all over the board. Edited again: Why would I purchase another board from you if youre unwilling to even look at this board to determine if its a manufacturers defect. You have sent me damaged boards day 1 in the past. I have 2 salt gypsys, both were sent to be obliterated. yes you did reship me new boards, but now with this board im having all these issues arise. I offered to send pics or even send you the board to evaluate. Again its like a foundation pourer of a house. If you mix too much water or too little water into the concrete the foundation will crumble. I have a feeling there was an issue with your process and now this is happening. Your lack of willingness to even try to help fix this issue is disappointing. Again, 3 years old or not this shouldnt happen. I have 8 year old boards made by locals that have been beaten to death with no issues. I know im not the only one with problems.
Bruno Malkaviano
GBVery good to sell, very bad to fix. I purchased a Modern Surfboard a month ago from the website, and just after three uses, I noticed cracks on the edge of the board after a session. Devastating. Barely had the chance to try this board. I have a similar board, same material composition and thickness, which I have never had issue with, nor any board in my surfing experience. In contacting the company, they advised that it could not be a fault with the board and refused to assist me or hear me out. Will not be buying from this company again.
Rafael
NZModern Double Wide too fragile I've got the Modern Double Wide, the board looks good and rides well but it's too fragile. After a few sessions, I noticed the board too heavy and I found a crack in the center fin box, I haven't hit anything and I looked after the board very well. It's only 2 months since I bought the brand new board and I've got a negative response from GSI
ethan
GBNo response from GSI customer service My GSI board buckled after 20-30 sessions in 4-6 ft waves. It didn't hit the bottom. I called GSI customer service to find out what they'd do and they never called me back. >Awful experience for new surfer. >>>Once they get your money they don't care if their product meet expectations. >>>>>Would definitely NOT recommend GSI products. Ethan