Flawed. I was happy to see it shipped safely, and promptly. However...One of the fin boxes does not let the fin sit flush, and it sticks up about 1/8''. This same fin box also has a screw that pushes the fin backwards rather than down, forcing a gap in the front of the base where it inserts into the fin box when tightened. This also surely displaces pressure in ways not meant by the construction. 3 of the 5 fin screws also stripped, one now sticks out. I used the appropriate future fin tools and the screws practically turned to jello. I discovered all of this once already on a trip, deck pad already stuck on the board, preparing for a paddle out...very frustrating moment.

Gnaraloo Soft Surfboard I purchased the 5'6 softboard from Global Surf Industries for my 9yr old son. The board is very well designed, comes with safe flexible fins for kids which can be swapped out later for regular FCS performance fins. The handle is also good for younger kids who are not able to carry a board due to it's width. The ordering on line as well as shipment went smoothly and I have already recommended this to other friends who are looking for a similar product.

Missing Parts Great 11' SUP board and great sales service but mediocre on the quality assurance and customer care sides. The product was shipped incredibly fast but was missing an essential part - the main fin, when it arrived. The fin was then shipped incredibly slowly and so the sum total experience fell way short of what it could have been if the company had spent the few extra dollars to expedite the shipment of the fin.

Great Board and Customer Service: 7S SuperFish II X2 & Tony B! Super stoked with my purchase of the 7S SuperFish II X2 for two reasons: 1) The web site narrowed my choice accurately to my skill level and physicality. 2) Tony Butler has a wealth of info because he's the real deal! He provided me further guidance and advice before my purchase and followed up with me on post sales questions as well. I'll buy from Global Surf again for sure!

epoxy fish surfboard from GSI, paddles well, surfs well and I'm enjoying getting back into surfing, My one disappointment is the board arrived with a indent on the bottom, Requires shipping with more protection. ie bubble wrap