Theron Feidt
GBAfter over 20 years of doing business with Century Martial Arts Century for the longest time was a great company to purchase wholesale from. Fair prices, great customer service. Frankly, my first choice for martial arts supplies. Unfortunately, over the past several years I have seen a steady decline in their customer service and a steady increase in their prices. I last experience was it for me. When you are guaranteed to have your order by a certain date and it doesn't arrive and me as the customer have to follow up as to why. Not only once, but 4 times and it's over a week later than promised, that to me is very poor customer service.
Gemma
GBScam company I purchase a youth punching bag that doesn't work at all. My 5 years old son punched the bag the first time and easily knocked to the floor. They charged me $240 for this bag that is trash and after having to pay $42 for the shipping to my house I have to pay again $42 to ship it to their store. This is so ridiculous and obviously and scam. They are not helping customers and really stilling their money with products that don't work. I'm going to report this company and this product to the customer protection bureau and tell all the other channels that are selling this product to don't buy anymore from this company. Trust me, don't buy from them.
R.J. Smith
CAWorst supply company for m.a, EVER ! Worst supply company for m.a. of all time ! They sent me defective sparring boots, then, Jake Merrill, a supervisor, refused to admit it was defective ! Finally, they were supposed to issue me a credit of $ 42.84. Its now MArch 31st and still no refund, two months later. He then debits my card a SECOND TIME, then yells and shouts at me when I complained to him, then, he hangs up on me. Century owes me 85.68 and I have no idea if I am going to get a refund and when. Called their office a third time and they cannot get a hold of a supervisor. Horrible, horrible, company, avoid them at all costs ! Master R.J. Smith, 7th Dan ITF, (previous customer since 1996).
Helen Stehlik
GBAwesome Product & Service! Century offers a wide range of quality products at a fair price. But even better, the level of customer service is extraordinary! Century is a company with caring individuals who go out of their way to support and partner with every martial arts school, allowing them to grow and offer top of the line martial arts gear.
Anderson
GBRead it and get ready to be treated like it I called in to pay my bill, I got transferred two times to the wrong agent, they called me by a different name, she put me on hold for 22 minutes, after I received a call at the studio asking for me I mean... What kind of cheap shitt show are they running in this company??? They are getting so unprofessional lately, I wish they had competition so they up their game.. No wonder business go out of business because they don't adapt and the people who work there get complaisant.