Mitchell Pennell
GBExcellent service Quick and easy website; although their mobile version is sometimes difficult to navigate via iPhone. Wonderful customer service and quick shipping. Haven't tried the custom shop yet but will be ordering uniforms with my logo on them soon!!! -Sensei Mitchell Pennell Founder of MPMA Kacrijitsu self defense
Gary L. Williams
GBI ordered shoes for my granddaughter, she wears a size 1. when the shipment FINALLY arrived, they were a size 10. In her entire lifetime a size 10 will never fit. I was informed that I had to return the wrong size shoes. I had to repackage the shoes. I had to wait until they were received by Century before the right size would be sent out. I did not make the MISTAKE, you did. I had to go through this dismal experience, when Century made the mistake ! I have spent alot of money with Century, will think twice before buying again. Century is not the only provider of martial arts supplies
Master Dominic Esposito
GBGrand Master of Instructor Support I began buying all my student's martial arts gear in 1999. Since then till now, Century has always exceeded in service, quality, and over all professionalism. That makes them the Grand Master of Instructor Support to me, and I would think to every other instructor. Master Dominic Esposito, 5th Dan, Tae Kwon Do & Hapkido Under Grand Master Ray Sczuch Cleveland Academy of Self Defense
R.J. Smith
CAWorst supply company for m.a, EVER ! Worst supply company for m.a. of all time ! They sent me defective sparring boots, then, Jake Merrill, a supervisor, refused to admit it was defective ! Finally, they were supposed to issue me a credit of $ 42.84. Its now MArch 31st and still no refund, two months later. He then debits my card a SECOND TIME, then yells and shouts at me when I complained to him, then, he hangs up on me. Century owes me 85.68 and I have no idea if I am going to get a refund and when. Called their office a third time and they cannot get a hold of a supervisor. Horrible, horrible, company, avoid them at all costs ! Master R.J. Smith, 7th Dan ITF, (previous customer since 1996).
Terrence Gasbarro
GBVery Poor Customer Service I ordered the book Bruce Lee in Black Belt Magazine several weeks ago. It arrived with the cover almost completely torn off and it was not damaged in shipping, it was in this condition from the publisher. After many emails for over a week now, with the Acquistion Marketing and VIP Customer Service Reps promising to replace the book, a new one has not been shipped and I doubt they plan to do so.