Helen Stehlik
GBAwesome Product & Service! Century offers a wide range of quality products at a fair price. But even better, the level of customer service is extraordinary! Century is a company with caring individuals who go out of their way to support and partner with every martial arts school, allowing them to grow and offer top of the line martial arts gear.
Anderson
GBRead it and get ready to be treated like it I called in to pay my bill, I got transferred two times to the wrong agent, they called me by a different name, she put me on hold for 22 minutes, after I received a call at the studio asking for me I mean... What kind of cheap shitt show are they running in this company??? They are getting so unprofessional lately, I wish they had competition so they up their game.. No wonder business go out of business because they don't adapt and the people who work there get complaisant.
R.J. Smith
CAWorst supply company for m.a, EVER ! Worst supply company for m.a. of all time ! They sent me defective sparring boots, then, Jake Merrill, a supervisor, refused to admit it was defective ! Finally, they were supposed to issue me a credit of $ 42.84. Its now MArch 31st and still no refund, two months later. He then debits my card a SECOND TIME, then yells and shouts at me when I complained to him, then, he hangs up on me. Century owes me 85.68 and I have no idea if I am going to get a refund and when. Called their office a third time and they cannot get a hold of a supervisor. Horrible, horrible, company, avoid them at all costs ! Master R.J. Smith, 7th Dan ITF, (previous customer since 1996).
Gary L. Williams
GBI ordered shoes for my granddaughter, she wears a size 1. when the shipment FINALLY arrived, they were a size 10. In her entire lifetime a size 10 will never fit. I was informed that I had to return the wrong size shoes. I had to repackage the shoes. I had to wait until they were received by Century before the right size would be sent out. I did not make the MISTAKE, you did. I had to go through this dismal experience, when Century made the mistake ! I have spent alot of money with Century, will think twice before buying again. Century is not the only provider of martial arts supplies
Terrence Gasbarro
GBVery Poor Customer Service I ordered the book Bruce Lee in Black Belt Magazine several weeks ago. It arrived with the cover almost completely torn off and it was not damaged in shipping, it was in this condition from the publisher. After many emails for over a week now, with the Acquistion Marketing and VIP Customer Service Reps promising to replace the book, a new one has not been shipped and I doubt they plan to do so.