Returns Customer service for returns have no follow through. An item shipped damaged, pictures of the item was requested and sent and several follow up phones calls made and no response on replacement. Every other area has superior service.

Horrible place to work. A YEAR BEHIND ON PRODUCTS There have workers they been at the Midwest location for years but in unhealthy competition with each other. They make it very uncomfortable for new co workers with favoritism and seperation. They belittle them and gossip. The environment is very unprofessional. There is no manual available for the industrial machinery, they do not train properly on HOW to fully do the job and lack communication. You just thrown in there and expected to function with high productivity. The energy is so heavy at the Midwest City location that new coworkers eat in there cars or fear SPEAKING up due to fear of losing there job/ unnecessary verbal abuse. The company doesn't address the issues, either you comply or get fired with no real reason. When the problem is upon them they eliminate.

Read it and get ready to be treated like it I called in to pay my bill, I got transferred two times to the wrong agent, they called me by a different name, she put me on hold for 22 minutes, after I received a call at the studio asking for me I mean... What kind of cheap shitt show are they running in this company??? They are getting so unprofessional lately, I wish they had competition so they up their game.. No wonder business go out of business because they don't adapt and the people who work there get complaisant.

Very Poor Customer Service I ordered the book Bruce Lee in Black Belt Magazine several weeks ago. It arrived with the cover almost completely torn off and it was not damaged in shipping, it was in this condition from the publisher. After many emails for over a week now, with the Acquistion Marketing and VIP Customer Service Reps promising to replace the book, a new one has not been shipped and I doubt they plan to do so.

I bought the Stealth Kamas for my dad's … I bought the Stealth Kamas for my dad's birthday since he can learn a weapon at Karate. When we got them they are no better than a child's toy and felt like cheap plastic. Definitely not worth the price! When I returned them I not only had to pay for shipping the item back, but they don't refund you the shipping either from when they sent it like other others. Very disappointed and annoyed. Will never order from again.