Helen Stehlik
GBAwesome Product & Service! Century offers a wide range of quality products at a fair price. But even better, the level of customer service is extraordinary! Century is a company with caring individuals who go out of their way to support and partner with every martial arts school, allowing them to grow and offer top of the line martial arts gear.
Terrence Gasbarro
GBVery Poor Customer Service I ordered the book Bruce Lee in Black Belt Magazine several weeks ago. It arrived with the cover almost completely torn off and it was not damaged in shipping, it was in this condition from the publisher. After many emails for over a week now, with the Acquistion Marketing and VIP Customer Service Reps promising to replace the book, a new one has not been shipped and I doubt they plan to do so.
Lex Zlokich
GBCentury martial arts is an outstanding company and there isn't another I would use. This company is always friendly, always tells you about specials for the month, and along with great quality products, they are prompt in delivery and processing orders. I have used them for almost 2 years, and don't plan on going anywhere else. Thanks century for being an awesome company that shows customers they care about them.
R.J. Smith
CAWorst supply company for m.a, EVER ! Worst supply company for m.a. of all time ! They sent me defective sparring boots, then, Jake Merrill, a supervisor, refused to admit it was defective ! Finally, they were supposed to issue me a credit of $ 42.84. Its now MArch 31st and still no refund, two months later. He then debits my card a SECOND TIME, then yells and shouts at me when I complained to him, then, he hangs up on me. Century owes me 85.68 and I have no idea if I am going to get a refund and when. Called their office a third time and they cannot get a hold of a supervisor. Horrible, horrible, company, avoid them at all costs ! Master R.J. Smith, 7th Dan ITF, (previous customer since 1996).
Susan
GBReturns Customer service for returns have no follow through. An item shipped damaged, pictures of the item was requested and sent and several follow up phones calls made and no response on replacement. Every other area has superior service.