Gemma
GBScam company I purchase a youth punching bag that doesn't work at all. My 5 years old son punched the bag the first time and easily knocked to the floor. They charged me $240 for this bag that is trash and after having to pay $42 for the shipping to my house I have to pay again $42 to ship it to their store. This is so ridiculous and obviously and scam. They are not helping customers and really stilling their money with products that don't work. I'm going to report this company and this product to the customer protection bureau and tell all the other channels that are selling this product to don't buy anymore from this company. Trust me, don't buy from them.
Gary L. Williams
GBI ordered shoes for my granddaughter, she wears a size 1. when the shipment FINALLY arrived, they were a size 10. In her entire lifetime a size 10 will never fit. I was informed that I had to return the wrong size shoes. I had to repackage the shoes. I had to wait until they were received by Century before the right size would be sent out. I did not make the MISTAKE, you did. I had to go through this dismal experience, when Century made the mistake ! I have spent alot of money with Century, will think twice before buying again. Century is not the only provider of martial arts supplies
SW
GBScammers TL:DR: no goods received, ever changing “tracking” data. Suspect scam. I ordered online back in the first week of December and used the “pay by PayPal” option. I received an order confirmation with a delivery date. It was only when this date had passed and I emailed them, that Century told me they hadn’t received my payment because I had sent it to the wrong PayPal address (I used the link on their own order form!). Finally got payment sorted and the good are despatched. I have a tracking number. Except the tracking info changes daily - one day it says the goods have been returned to Germany because of insufficient documentation provided by Century - the next day it says it’s on its way. It’s now over a month since my first order and nearly 4 weeks since the second payment went through. Still no goods. It’s looking like Century Europe is a scam.
Susan
GBReturns Customer service for returns have no follow through. An item shipped damaged, pictures of the item was requested and sent and several follow up phones calls made and no response on replacement. Every other area has superior service.
Theron Feidt
GBAfter over 20 years of doing business with Century Martial Arts Century for the longest time was a great company to purchase wholesale from. Fair prices, great customer service. Frankly, my first choice for martial arts supplies. Unfortunately, over the past several years I have seen a steady decline in their customer service and a steady increase in their prices. I last experience was it for me. When you are guaranteed to have your order by a certain date and it doesn't arrive and me as the customer have to follow up as to why. Not only once, but 4 times and it's over a week later than promised, that to me is very poor customer service.