Terrence Gasbarro
GBVery Poor Customer Service I ordered the book Bruce Lee in Black Belt Magazine several weeks ago. It arrived with the cover almost completely torn off and it was not damaged in shipping, it was in this condition from the publisher. After many emails for over a week now, with the Acquistion Marketing and VIP Customer Service Reps promising to replace the book, a new one has not been shipped and I doubt they plan to do so.
Mitchell Pennell
GBExcellent service Quick and easy website; although their mobile version is sometimes difficult to navigate via iPhone. Wonderful customer service and quick shipping. Haven't tried the custom shop yet but will be ordering uniforms with my logo on them soon!!! -Sensei Mitchell Pennell Founder of MPMA Kacrijitsu self defense
Susan
GBReturns Customer service for returns have no follow through. An item shipped damaged, pictures of the item was requested and sent and several follow up phones calls made and no response on replacement. Every other area has superior service.
Eric Nolan
GBCentury provides many great products at a reasonable price. I've been using Century for over 30 years. They consistently remain well stocked with quality products. While clearly they still have their roots in traditional Karate & TKD, in recent years they have improved with their selection of MMA, Boxing & Muay Thai equipment. They work very well with martial arts schools and have a solid wholesale price list.
Charles Cook
GBConstant stock issues with many items Constant stock issues with many items. Before taking a customers money and making yourself look like a fool, you better get a date of when it will be restocked, but then again that date will move around on you as well.