Susan
GBReturns Customer service for returns have no follow through. An item shipped damaged, pictures of the item was requested and sent and several follow up phones calls made and no response on replacement. Every other area has superior service.
Helen Stehlik
GBAwesome Product & Service! Century offers a wide range of quality products at a fair price. But even better, the level of customer service is extraordinary! Century is a company with caring individuals who go out of their way to support and partner with every martial arts school, allowing them to grow and offer top of the line martial arts gear.
Master Dominic Esposito
GBGrand Master of Instructor Support I began buying all my student's martial arts gear in 1999. Since then till now, Century has always exceeded in service, quality, and over all professionalism. That makes them the Grand Master of Instructor Support to me, and I would think to every other instructor. Master Dominic Esposito, 5th Dan, Tae Kwon Do & Hapkido Under Grand Master Ray Sczuch Cleveland Academy of Self Defense
Gerald Alatalo
GBOUTSTANDING EQUIPMENT AND PRODUCT SUPPORT! I am a 68 year old practicing martial artist whose training means something "personal" to me given my survival of a prior life threatening assault and abduction as a teen which later led me into the martial arts. I know that proper training and quality equipment is essential to achieve our training goals. CMA clearly offers some of the highest quality gear AND the superb product support that helps us to become of our very best! I say 'Thank You' to CMA for standing firmly behind their great products. You are my Number One choice in martial arts equipment! I am a highly satisfied customer!
Theron Feidt
GBAfter over 20 years of doing business with Century Martial Arts Century for the longest time was a great company to purchase wholesale from. Fair prices, great customer service. Frankly, my first choice for martial arts supplies. Unfortunately, over the past several years I have seen a steady decline in their customer service and a steady increase in their prices. I last experience was it for me. When you are guaranteed to have your order by a certain date and it doesn't arrive and me as the customer have to follow up as to why. Not only once, but 4 times and it's over a week later than promised, that to me is very poor customer service.