Returns Customer service for returns have no follow through. An item shipped damaged, pictures of the item was requested and sent and several follow up phones calls made and no response on replacement. Every other area has superior service.

I ordered shoes for my granddaughter, she wears a size 1. when the shipment FINALLY arrived, they were a size 10. In her entire lifetime a size 10 will never fit. I was informed that I had to return the wrong size shoes. I had to repackage the shoes. I had to wait until they were received by Century before the right size would be sent out. I did not make the MISTAKE, you did. I had to go through this dismal experience, when Century made the mistake ! I have spent alot of money with Century, will think twice before buying again. Century is not the only provider of martial arts supplies

Scammers TL:DR: no goods received, ever changing “tracking” data. Suspect scam. I ordered online back in the first week of December and used the “pay by PayPal” option. I received an order confirmation with a delivery date. It was only when this date had passed and I emailed them, that Century told me they hadn’t received my payment because I had sent it to the wrong PayPal address (I used the link on their own order form!). Finally got payment sorted and the good are despatched. I have a tracking number. Except the tracking info changes daily - one day it says the goods have been returned to Germany because of insufficient documentation provided by Century - the next day it says it’s on its way. It’s now over a month since my first order and nearly 4 weeks since the second payment went through. Still no goods. It’s looking like Century Europe is a scam.

Worst supply company for m.a, EVER ! Worst supply company for m.a. of all time ! They sent me defective sparring boots, then, Jake Merrill, a supervisor, refused to admit it was defective ! Finally, they were supposed to issue me a credit of $ 42.84. Its now MArch 31st and still no refund, two months later. He then debits my card a SECOND TIME, then yells and shouts at me when I complained to him, then, he hangs up on me. Century owes me 85.68 and I have no idea if I am going to get a refund and when. Called their office a third time and they cannot get a hold of a supervisor. Horrible, horrible, company, avoid them at all costs ! Master R.J. Smith, 7th Dan ITF, (previous customer since 1996).

Read it and get ready to be treated like it I called in to pay my bill, I got transferred two times to the wrong agent, they called me by a different name, she put me on hold for 22 minutes, after I received a call at the studio asking for me I mean... What kind of cheap shitt show are they running in this company??? They are getting so unprofessional lately, I wish they had competition so they up their game.. No wonder business go out of business because they don't adapt and the people who work there get complaisant.