Gemma
GBScam company I purchase a youth punching bag that doesn't work at all. My 5 years old son punched the bag the first time and easily knocked to the floor. They charged me $240 for this bag that is trash and after having to pay $42 for the shipping to my house I have to pay again $42 to ship it to their store. This is so ridiculous and obviously and scam. They are not helping customers and really stilling their money with products that don't work. I'm going to report this company and this product to the customer protection bureau and tell all the other channels that are selling this product to don't buy anymore from this company. Trust me, don't buy from them.
Susan
GBReturns Customer service for returns have no follow through. An item shipped damaged, pictures of the item was requested and sent and several follow up phones calls made and no response on replacement. Every other area has superior service.
Terrence Gasbarro
GBVery Poor Customer Service I ordered the book Bruce Lee in Black Belt Magazine several weeks ago. It arrived with the cover almost completely torn off and it was not damaged in shipping, it was in this condition from the publisher. After many emails for over a week now, with the Acquistion Marketing and VIP Customer Service Reps promising to replace the book, a new one has not been shipped and I doubt they plan to do so.
BH
GBI bought the Stealth Kamas for my dad's … I bought the Stealth Kamas for my dad's birthday since he can learn a weapon at Karate. When we got them they are no better than a child's toy and felt like cheap plastic. Definitely not worth the price! When I returned them I not only had to pay for shipping the item back, but they don't refund you the shipping either from when they sent it like other others. Very disappointed and annoyed. Will never order from again.
Gary L. Williams
GBI ordered shoes for my granddaughter, she wears a size 1. when the shipment FINALLY arrived, they were a size 10. In her entire lifetime a size 10 will never fit. I was informed that I had to return the wrong size shoes. I had to repackage the shoes. I had to wait until they were received by Century before the right size would be sent out. I did not make the MISTAKE, you did. I had to go through this dismal experience, when Century made the mistake ! I have spent alot of money with Century, will think twice before buying again. Century is not the only provider of martial arts supplies