Read it and get ready to be treated like it I called in to pay my bill, I got transferred two times to the wrong agent, they called me by a different name, she put me on hold for 22 minutes, after I received a call at the studio asking for me I mean... What kind of cheap shitt show are they running in this company??? They are getting so unprofessional lately, I wish they had competition so they up their game.. No wonder business go out of business because they don't adapt and the people who work there get complaisant.

Lost in Mail. Blames customer. While ordering a product there I noticed that the shipping address was wrong. I went back and changed it in the form. When I ordered the product I noticed that the address was still wrong after I changed it. I called and e-mailed them for two days. When I talked to them on the phone it was not a solution orientated call. They immediately blamed me for the error. The whole conversation was how it was my fault and the form was never wrong. They didn't even talk to me about what it would take to get the product changed the the right address. Eventually they redirected the shipment at my cost to my place but at this point it was four days after I contacted them. Its been two weeks and the item still has not arrived because its lost being redirected.

I ordered shoes for my granddaughter, she wears a size 1. when the shipment FINALLY arrived, they were a size 10. In her entire lifetime a size 10 will never fit. I was informed that I had to return the wrong size shoes. I had to repackage the shoes. I had to wait until they were received by Century before the right size would be sent out. I did not make the MISTAKE, you did. I had to go through this dismal experience, when Century made the mistake ! I have spent alot of money with Century, will think twice before buying again. Century is not the only provider of martial arts supplies

Returns Customer service for returns have no follow through. An item shipped damaged, pictures of the item was requested and sent and several follow up phones calls made and no response on replacement. Every other area has superior service.

Excellent service Quick and easy website; although their mobile version is sometimes difficult to navigate via iPhone. Wonderful customer service and quick shipping. Haven't tried the custom shop yet but will be ordering uniforms with my logo on them soon!!! -Sensei Mitchell Pennell Founder of MPMA Kacrijitsu self defense