Century is Century is, by far, the most concrete source for martial arts equipment. I have attempted using other websites such as Sakura Martial Arts and all have failed to provide the quality of product as promptly and completely. It should be noted, however, that I have had some shipping complications, though I have no doubts that I will be pleased by the products when they arrive.

Read it and get ready to be treated like it I called in to pay my bill, I got transferred two times to the wrong agent, they called me by a different name, she put me on hold for 22 minutes, after I received a call at the studio asking for me I mean... What kind of cheap shitt show are they running in this company??? They are getting so unprofessional lately, I wish they had competition so they up their game.. No wonder business go out of business because they don't adapt and the people who work there get complaisant.

Awesome Product & Service! Century offers a wide range of quality products at a fair price. But even better, the level of customer service is extraordinary! Century is a company with caring individuals who go out of their way to support and partner with every martial arts school, allowing them to grow and offer top of the line martial arts gear.

Very Poor Customer Service I ordered the book Bruce Lee in Black Belt Magazine several weeks ago. It arrived with the cover almost completely torn off and it was not damaged in shipping, it was in this condition from the publisher. After many emails for over a week now, with the Acquistion Marketing and VIP Customer Service Reps promising to replace the book, a new one has not been shipped and I doubt they plan to do so.

Scammers TL:DR: no goods received, ever changing “tracking” data. Suspect scam. I ordered online back in the first week of December and used the “pay by PayPal” option. I received an order confirmation with a delivery date. It was only when this date had passed and I emailed them, that Century told me they hadn’t received my payment because I had sent it to the wrong PayPal address (I used the link on their own order form!). Finally got payment sorted and the good are despatched. I have a tracking number. Except the tracking info changes daily - one day it says the goods have been returned to Germany because of insufficient documentation provided by Century - the next day it says it’s on its way. It’s now over a month since my first order and nearly 4 weeks since the second payment went through. Still no goods. It’s looking like Century Europe is a scam.