IAM Britney S. Smith
GBHorrible place to work. A YEAR BEHIND ON PRODUCTS There have workers they been at the Midwest location for years but in unhealthy competition with each other. They make it very uncomfortable for new co workers with favoritism and seperation. They belittle them and gossip. The environment is very unprofessional. There is no manual available for the industrial machinery, they do not train properly on HOW to fully do the job and lack communication. You just thrown in there and expected to function with high productivity. The energy is so heavy at the Midwest City location that new coworkers eat in there cars or fear SPEAKING up due to fear of losing there job/ unnecessary verbal abuse. The company doesn't address the issues, either you comply or get fired with no real reason. When the problem is upon them they eliminate.
R.J. Smith
CAWorst supply company for m.a, EVER ! Worst supply company for m.a. of all time ! They sent me defective sparring boots, then, Jake Merrill, a supervisor, refused to admit it was defective ! Finally, they were supposed to issue me a credit of $ 42.84. Its now MArch 31st and still no refund, two months later. He then debits my card a SECOND TIME, then yells and shouts at me when I complained to him, then, he hangs up on me. Century owes me 85.68 and I have no idea if I am going to get a refund and when. Called their office a third time and they cannot get a hold of a supervisor. Horrible, horrible, company, avoid them at all costs ! Master R.J. Smith, 7th Dan ITF, (previous customer since 1996).
Terrence Gasbarro
GBVery Poor Customer Service I ordered the book Bruce Lee in Black Belt Magazine several weeks ago. It arrived with the cover almost completely torn off and it was not damaged in shipping, it was in this condition from the publisher. After many emails for over a week now, with the Acquistion Marketing and VIP Customer Service Reps promising to replace the book, a new one has not been shipped and I doubt they plan to do so.
tori
GBDid not deliver! Had no trouble ordering the items, but when it came time for delivery, I was charged $10 and never received them. After waiting an extra week I finally called customer service. I was informed that the package had been returned to Century due to damage to the packaging. I was never notified, so I never thought to check my credit card statement (as they had reimbursed my card a week after the product had been unknowingly returned). To make up for a month long wait for items, they did nothing other than charge me again for the same product, but they covered the shipping. Gee,how nice of them. Let's hope it gets here this time.
Gerald Alatalo
GBOUTSTANDING EQUIPMENT AND PRODUCT SUPPORT! I am a 68 year old practicing martial artist whose training means something "personal" to me given my survival of a prior life threatening assault and abduction as a teen which later led me into the martial arts. I know that proper training and quality equipment is essential to achieve our training goals. CMA clearly offers some of the highest quality gear AND the superb product support that helps us to become of our very best! I say 'Thank You' to CMA for standing firmly behind their great products. You are my Number One choice in martial arts equipment! I am a highly satisfied customer!