Awesome Product & Service! Century offers a wide range of quality products at a fair price. But even better, the level of customer service is extraordinary! Century is a company with caring individuals who go out of their way to support and partner with every martial arts school, allowing them to grow and offer top of the line martial arts gear.

Lost in Mail. Blames customer. While ordering a product there I noticed that the shipping address was wrong. I went back and changed it in the form. When I ordered the product I noticed that the address was still wrong after I changed it. I called and e-mailed them for two days. When I talked to them on the phone it was not a solution orientated call. They immediately blamed me for the error. The whole conversation was how it was my fault and the form was never wrong. They didn't even talk to me about what it would take to get the product changed the the right address. Eventually they redirected the shipment at my cost to my place but at this point it was four days after I contacted them. Its been two weeks and the item still has not arrived because its lost being redirected.

I bought the Stealth Kamas for my dad's … I bought the Stealth Kamas for my dad's birthday since he can learn a weapon at Karate. When we got them they are no better than a child's toy and felt like cheap plastic. Definitely not worth the price! When I returned them I not only had to pay for shipping the item back, but they don't refund you the shipping either from when they sent it like other others. Very disappointed and annoyed. Will never order from again.

After over 20 years of doing business with Century Martial Arts Century for the longest time was a great company to purchase wholesale from. Fair prices, great customer service. Frankly, my first choice for martial arts supplies. Unfortunately, over the past several years I have seen a steady decline in their customer service and a steady increase in their prices. I last experience was it for me. When you are guaranteed to have your order by a certain date and it doesn't arrive and me as the customer have to follow up as to why. Not only once, but 4 times and it's over a week later than promised, that to me is very poor customer service.

Very Poor Customer Service I ordered the book Bruce Lee in Black Belt Magazine several weeks ago. It arrived with the cover almost completely torn off and it was not damaged in shipping, it was in this condition from the publisher. After many emails for over a week now, with the Acquistion Marketing and VIP Customer Service Reps promising to replace the book, a new one has not been shipped and I doubt they plan to do so.