Carl
GBdidn't preform inspect like I was told.Before I picked it up I was told they… Didn't perform inspect like I was told. Before I picked it up I was told they performed a long list of inspections to the cart along with other engine maintenance inspection. I was told that they did a compress test and it was the highest one they had left but I had no written data proving this. I found a vacuum hose discounted I replace it because it was too short and brittle I replace all the hoses and tubing. When it was delivered it wouldn’t start I was told it was because it was cold. After they messed with it it started. A couple months later after it warmed up I tried to start it and it wouldn’t I called they came back and picked it up.
Lisa Style
GBEveryone at Ultimate Golf Cart was… Everyone at Ultimate Golf Cart was great to work with. We called to get directions and the lady was super helpful. We went sure why a light was on and a fine gentleman came and explained everything to us very friendly and helpful. I will be recommending Ultimate Golf Cart to all my friends!
Brett
GB5 stars all around 5 stars all around We purchased two carts from Ultimate Carts, mostly over the phone. Very professional staff from start to finish. Saved literally thousands buying new from Ultimate. Would absolutely reccomend Ultimate Carts to anyone looking for a cart.
Cheyenne
GBPoor customer service placed my order over a week ago got the email stating my order was shipped looked up tracking number, tracking stated label was created. Called the company twice first time they stated they would look into it and let me know, and nothing changed, second call Kathy was rude hung up on me refused to connect me to a manager. Buyer beware save the headache buy elsewhere. They seem to be a third party shipper and they most Likely didn't update the website pricing so I ordered a item that would cost them money to fulfill so instead if eating the mistake like a reputable company would they treated me like a criminal claimed I threatened them and canceled my order and issued a refund in a matter of minutes.
Consumer
GBOrder means nothing. I order a rear seat kit from this company. Waited two months for kit do to out of stock. When I contact them to get update on order they tell me there is a problem and they refund my money while we’re texting. The problem was the manufacture raised pricing and they would not live with the order they had excepted two months earlier. Won’t be dealing with ultimate cart anymore.