TODD
GBBought a "refurbished" golf cart Bought a "refurbished" golf cart. The new wheels, seats etc looked great but they did absolutely nothing to the cart mechanically. Brought cart to different shop to get the mechanical issues corrected. Would definitely not buy from these people again.
Fred Hoyle
GBUltimate failure to label their parts correctly Ultimate Golf Carts is the ultimate example of why you are making a mistake by not ordering parts from Amazon or Ebay, They honor their return policy or plainly state that they won't. This is a poorly run business. I ordered a Lithium battery charger. They do not state that it only charges Lithium p04. My batteries are Lithium, but they are Lithium-ion. No refund.
Mike Rydberg
GBGreat buying experience and service after. I bought my used golf cart years ago and they were great at making all the modifications and upgrades I wanted. Recently they were very quick to repair my broken down golf cart. Called me promptly with a diagnosis of the issue and options for repair. Made the repair along with additional options I wanted installed and had my cart running great very quickly.
John masaveg
GBZero customer service Ordered through their site. Price was lower than competitors. Next day they canceled the order stating typographical error. Typographical errors would be if the wrong price was entered on the site. This product was sold at that price prior. This was an artifact of the company not keeping their prices up to date. The company uses the term loosely in lieu of having a web marketing team. I would have probably glazed over it but there was ZERO negotiation to resolve the problem. They just canceled the order then updated their products price. After two communication attempts I finally got to talk to a person where she stated “if we had to honor all these discrepancies we wouldn’t be in business”. I get it but it shows how diss-jointed they are with their suppliers and their on-line business. Says a lot about the businesses values. I’d stay clear of the company..
JUSTIN
GBI will never purchase a golf cart from… I will never purchase a golf cart from this place again. It is dirty, messy, and on organized. There does not appear to be anyone in charge and no order of operations. I felt that there was no pride of ownership in the final product. One of the worst purchasing experiences ever.